The Student satisfaction survey is used to measure the quality of service provided by Western Australia's TAFEs and to gain a better understanding of their customers and their needs. In 2023, the Department has commissioned Wallis Social Research to conduct this survey.
The latest (2023) survey shows 87.3% of students were satisfied with their training. Students experienced the highest levels of satisfaction with:
- the quality of trainers / instructors (87.0%)
- how likely it is that the course will lead to a job/career (85.9%); and
- physical safety and security measures (85.7.4%).
For more information on student satisfaction rates, you can read the Student satisfaction survey 2023 WA State Report — Public providers full report.
If you would like to see reports from previous years, please email your request to programs.data.requests@dtwd.wa.gov.au.