COVID-19 (Coronavirus) update for Department of Justice

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If you are unable to attend a mandatory or crucial appointment due to health reasons, contact the relevant area to make alternative arrangements.


Based on the latest health advice Western Australia remains in Phase 4 of the WA Government's COVID-19 roadmap. 

The Department is continuing to encourage and follow physical distancing and health hygiene habits in line with the Phase 4 guidelines. 

As always the health and wellbeing of staff, people who use our facilities, those in our care and the wider community is our top priority. 

The staged lifting of restrictions across all business areas will continue, including in the custodial estate.

For more information refer to the relevant area below.

Corrective Services

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Prisons and the Banksia Hill Detention Centre

Restrictions implemented for the health and wellbeing of people in custody and custodial staff are continuing to be eased in prisons and the Banksia Hill Detention Centre.

Social visits have resumed, however in line with advice from the WA Department of Health specifically for prisons and the Banksia Hill Detention Centre, physical distancing and enhanced personal hygiene guidelines remain in place.

There are hand sanitising stations in key locations around all facilities and increased cleaning is continuing.

All social visitors are screened before being allowed to enter the visit area and are required to answer a questionnaire about their recent travel and health.

Other contact options remain in place including phone calls, mail and E-Visits. 

Read our Frequently Asked Questions for more information.

Adult Community Corrections and Youth Justice Centres

Adults and young people serving a sentence in the community are required to follow Government directives and health advice. 

If you are unwell you will need to speak with your Case Management Officer, or a Centre near you over the phone to make arrangements. 

To find your nearest Centre, refer to the Interactive Map

Court and Tribunal Services

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Courts and Tribunals have measures in place to mitigate the risks posed by COVID-19 to the judiciary, our employees and all Court and Tribunal users.

Listing practices and restrictions on public gallery capacities remain in place, along with population limits on all courtrooms, hearings, conferences and mediations.

Jury trials are set to resume at both the Supreme Court and District Court in Perth and some regional locations from the end of July. A number of measures have been implemented to protect the health and wellbeing of all court users, including physical distancing and screening practices. 

If you need to contact a court or tribunal, or deal with a court or tribunal matter, please refer to the relevant court or tribunal website for information including registry opening hours.

Courts and Tribunals:

Fines Enforcement Registry

The Fines Enforcement Registry is offering some leeway to debtors impacted by the COVID-19 pandemic.

Those who owe money in unpaid fines but can demonstrate financial hardship due to COVID-19 are urged to contact the Registry.

The Registry will consider a payment plan over a longer period of time, with lower than usual minimum payments.

The contact numbers are 1300 650 235 or 9235 0235 for mobiles or via email at

More fines information is also available at

Office of the Public Advocate

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In line with Phase 4 of the WA Government’s COVID-19 recovery roadmap, the Office of the Public Advocate has resumed all face to face services.

We still request that anyone who is unwell or displaying symptoms of COVID-19 does not enter our building. Please call ahead on 9278 7300 to discuss alternative arrangements.

Physical distancing will remain in place as directed in the recovery roadmap and we continue to encourage good hand hygiene.

Public Trustee

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The Public Trustee continues to operate Monday to Friday from 8.30 am to 4.30 pm.

Where possible, the Public Trustee will undertake all communications by email, post, telephone or video conference, rather than inviting clients to attend in person.

Refer to the Contact page for further details.

Note: Due to the high number of calls to our office at this time, you may experience long delays when telephoning. Please consider emailing us and we will respond as quickly as possible. We apologise and thank you for your patience at this challenging time.

Making or updating your Will

The Public Trustee encourages clients to consider choosing one of the following options for drafting your Will:

  • Telephone appointment
  • Videoconferencing appointment 

In circumstances where a telephone or videoconferencing appointment is not possible, face-to-face office based appointments are still available. 

WA Will Bank

  • The Public Trustee cannot accept ‘in person’ WA Will Bank deposits until further notice.
  • WA Will Bank deposits can only be made by registered post at this time.
    Postal Address - GPO Box M946 PERTH WA 6843


  • All events scheduled up until 31 July 2020 have been postponed.
  • Refer to our Events page for future updates.

Registry of Births, Deaths and Marriages

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Although the Registry of Births, Deaths and Marriages Public Counter and Marriage Registry has reopened essential services are still available via alternative contact options.

Birth and Marriage Registrations can be submitted to our PO Box.

Applications to register a Change of Name can be submitted to our PO Box or by emailing to

Applications for certificates of a previously registered Birth, Death, Marriage or Change of Name can be lodged by sending the application form to our PO Box or by emailing it to

When you send your request you need to:

  • Complete and sign the application form.
  • Provide copies of the relevant Proof of Identity documents.
  • Attach any other supporting documentation.
  • Complete payment details section.

If you would prefer not to provide credit card details, you will need to submit your application and cheque or money order via the post to our PO Box.

Once approved, certificates will be posted to the supplied address.

Victims of Crime

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If you require assistance you can contact the Office of the Commissioner for Victims of Crime on 9264 9877 and you will be directed to the service you need.

Remote Aboriginal communities

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The Department of the Premier and Cabinet has provided a collection of resources, contacts and information to help remote Aboriginal communities stay safe during COVID-19. 

Page reviewed 17 July 2020