“Digital is happening – you must embrace it” was the opening statement from Martin Lundqvist, Global Digital Services lead from McKinsey and Company, to a group of 24 Directors General at a recent digital masterclass.
Mr Lundqvist was invited to be part of the “digital government” conversation happening right now across the Western Australian public sector. Mr Lundqvist shared his global insights in response to two simple questions:
- What is digital government?
- How are governments doing it?
Mr Lundqvist’s messages harmonised strongly with the Government’s Digital WA ICT Strategy messages of Simplify, Connect and Inform, demonstrating that the State is implementing the right strategy to deliver effective community services.
Directors General followed a ‘gallery walk’ of global examples where digital government is delivering benefit and value to citizens under the pillars of:
- digital citizen interactions
- digital end-to-end processes
- digital and data enabled decisions
- data sharing and publishing.