Provide your input on possible changes to protections for gas consumers

News story
The Gas Marketing Code Consultative Committee (GMCCC) is reviewing the consumer protections that gas retailers and marketing agents must provide to residential and small business gas customers.
Gas stove

The GMCCC is a statutory committee that reviews and provides advice to the Economic Regulation Authority on the Gas Marketing Code of Conduct 2017 (the Code).

The Code sets out the standards of conduct that apply to gas retailers and marketing agents who supply and market to residential and small business customers, covering issues such as information to be provided to customers before they enter into a contract and other sales practices.

The GMCCC is inviting comments on its recommendations included in the Draft Review Report and welcomes any other comments on standards of conduct in the Code.

For more information on the review of the Code, including the Draft Review Report, visit the Economic Regulation Authority web page: Gas Marketing Code of Conduct Review 2020.

How to make a submission

Email your comments to publicsubmissions@erawa.com.au.  Note that your comments may be published on the Economic Regulation Authority website. 

Submissions are due by Friday 22 January 2021.

Page reviewed 4 January 2021