Public Sector Reform

Announcements

Graphic of WA with the vision statement, a high performing and collaborative public sector that delivers better outcomes for Western Australia

News story

24 February 2020

Fresh insights for public sector reform oversight team

The Public Sector Reform CEO Steering Committee welcomed two new rotating members at the first meeting of the year.

News story

11 February 2020

Public sector reform is everyone's story to tell

Has your agency been doing things differently to deliver better results and services for Western Australians? We’re here to help share your story with the rest of the sector to inspire and inform changes to the way government works.

Image of a Public Service Medal focusing on the inscription 'for outstanding service'

News story

6 February 2020

Recognising outstanding public service

The Australia Day 2020 Honours list includes three WA recipients of the Public Service Medal

Department of Transport customer centre staff on headset answering a call

News story

31 January 2020

Empowering staff to deliver a better customer experience

In empowering frontline staff, the Department of Transport’s cultural transformation has driven operational improvements and a better customer experience

Changing the way government works

The Western Australian Government is undertaking a major reform to create a more efficient, collaborative and high-performing public sector that delivers better services to the community.

The public sector reform program is shaped by the findings of three independent reviews of the public sector and two Chief Executive Officer Working Group reports. This has resulted in strong foundations for reform consisting of a range of initiatives to build a better public sector.

The reform program is a long-term endeavour and is not just about implementing initiatives. The way we work is as important as what we are working on. This reform is about breaking down siloes and ensuring government agencies work together as one sector for the benefit of all Western Australians.