Department of Fire and Emergency Services - GovNext-ICT Case Study

Research and analysis: A people first approach to digital transformation.

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As more agencies start procuring GovNext-ICT services, it is good to learn from those agencies that have already adopted cloud computing as part of their business.

Our case studies examine how agencies have used GovNext-ICT services to address ICT reformation, improve services and drive business agility. They review the experience, lessons learned and best practices developed along the way.

Using a Skills Framework for the Information Age (SFIA) approach to change management, the team at the Department of Fire and Emergency Services identified ICT risks and opportunities for the department.

For more information about the GovNext initiative, email govnext@gcio.wa.gov.au

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Page reviewed 17 July 2018

Published

11 May 2018
Page reviewed 17 July 2018