G2G Pass for Travel to WA - Frequently Asked Questions

Guidance
Frequently asked questions about G2G PASS.

From 12.01am, Tuesday, December 8 2020 and subject to no further outbreaks, travel from Victoria and New South Wales will be classified as ‘very low risk’.

South Australia will remain a ‘medium risk’ jurisdiction until at least December 11.

For more information see the Travel from Victoria and New South Wales into WA announcement.


Last updated: 1 December 2020 at 8.30am

Changes to border arrangement with South Australia

On further advice from the WA Chief Health Officer, South Australia has moved from a ‘very low risk’ category to a ‘medium risk’ category. This is the highest rating of any other state or territory.

Given this emerging situation, Western Australia’s border with South Australia has been strengthened.

No one will be allowed into Western Australia if they have been in South Australia in the previous 14 days, unless they meet new exemption requirements. These requirements include:

  • certain senior Government officials
  • certain active military personnel
  • a member of the Commonwealth Parliament
  • a person carrying out functions under a law of the Commonwealth
  • a person coming to WA at the request of the Chief Health Officer
  • certain specialists responsible for time critical maintenance where the skills are not available in WA (excludes FIFO)
  • a person responsible for transport freight or logistics
  • anyone who has been given approval by the State Emergency Coordinator or an authorised officer (this category includes compassionate reasons).

Anyone seeking approval to enter WA who has been in South Australia in the previous 14 days will need to apply through G2G PASS.

For more information see the Controlled interstate border page.

 

Common questions

How do I enter Western Australia?

On 14 November, WA transitioned to a safe and sensible controlled border arrangement, based on the latest public health advice.

G2G PASS is an online, mobile application that allows you to register for travel prior to entering WA. All travellers into WA need to complete a mandatory G2G PASS registration and declaration prior to entry. The G2G PASS process will require you to declare where you have been in the 14 days before entry into WA, whether you have any COVID symptoms, and whether you have knowingly had contact with people from “low risk” states and territories (currently Victoria and NSW) or “medium risk” states and territories (currently South Australia).

When your registration is processed, you will receive your G2G PASS via email, stipulating any terms and conditions that apply, depending on where you have been for the 14 days before entry into WA. These may include the requirement to quarantine and undergo health checks.

At your point of entry, WA Police will ask to scan your G2G PASS. To help make your journey easier, you should carry a physical copy of your G2G PASS or download the G2G PASS mobile application where a digital copy of the pass is stored.

Do I still need a G2G PASS to enter WA?

Yes. Anyone travelling from a medium risk, “low risk” or “very low risk” state or territory needs to complete a mandatory G2G PASS registration and declaration before travelling.

In completing this registration, you must declare where you have been in the 14 days before entry into WA, whether you have any COVID symptoms, and whether you have knowingly had contact with people from “low risk” states and territories (currently Victoria and NSW) or “medium risk” states and territories (currently South Australia). You will need to present your G2G PASS to be scanned at the point of entry into WA.

Anyone travelling from a “medium risk” state or territory will not be permitted to enter Western Australia unless they meet new exemption requirements. Travellers who meet these new exemption requirements will need to apply for a G2G PASS.

How do I apply for a G2G PASS?

G2G PASS registrations and declarations are completed and submitted online .

You should consider details about travel and quarantine prior to completing your registration and read the information provided to determine which reason for travel applies to you.

  1. Click on the link to G2G PASS — select WA.
  2. Read the declaration and tick the box if you consent to the collection and use of the information you enter.
  3. Enter your details — including either your passport number, driver’s licence or Medicare number.
  4. If you are travelling with children, you can click on (+) at the bottom of the page to add their details. Children under the age of 18 only need an individual G2G PASS if they are travelling unaccompanied.
  5. Select your reason for travel. Depending on what you select, you may be asked to answer questions relating to your travel and provide further details. Please give as many details here as possible, including the name(s) and/or G2G reference numbers of any accompanying travellers.
  6. You must declare that you do not have COVID-19 symptoms. Providing false or misleading information may constitute an offence punishable by a fine or imprisonment. Read the declaration carefully and if you are able to make the declaration, tick the checkbox.
  7. You will then need to make a declaration regarding the information you have provided. You should be aware that the provision of false or misleading information may constitute an offence punishable by a fine or imprisonment. You should read the declaration carefully and if you are able to make the declaration, tick the checkbox. The following message will appear on your screen, ‘Application ready to submit’. You need to enter a password to create your G2G account. Then press ‘submit application’.
  8. You will receive an email requesting you to verify your email address. If you have not received an email within 24 hours, please check your junk mail or check that you have submitted your registration correctly.
  9. You will be sent an email advising you of the outcome, followed by a separate email with your unique QR code, confirming registration of your travel. You can download this, ready to show authorities when you enter WA.

How long will my registration take to process?

It is anticipated travellers from “very low risk” states and territories will receive a response quickly. All efforts are made to process other travellers within 6 business days.

I registered for a G2G PASS and haven’t had a response.

If you have not had a response, please make sure you have verified your email address and created your account. You need to do this to be able to submit your registration correctly. If you have not received a verification request, please check your junk mail. You are also advised to read all the individual steps involved in the registration process to make sure you submitted successfully. In addition, technical support is available on the G2G PASS website. If your travel is imminent, you can contact 13 COVID for advice.

Will I be able to enter WA if I have COVID symptoms?

No, you must not enter WA if you have symptoms or if you have been notified that you are a close contact of somebody with COVID-19. Further, you must not travel if you are waiting for a COVID test result, or if you have not received a medical certificate clearing you of COVID after a positive test result.

In these instances, a G2G PASS will not be issued and you cannot travel to WA.

What are the current risk categories for states and territories?

States and territories that have had no community cases of COVID-19 for 28 days are deemed to be “very low risk”. Currently these include all states and territories except Victoria, South Australia and New South Wales. Travellers from “very low risk” states and territories will not be required to quarantine on arrival into WA or present for Day 11 testing.

States and territories that have less than 5community cases per day on a 14-day rolling average are deemed to be “low risk”. Currently these include Victoria and NSW. Travellers from “low risk” states and territories will be required to self-quarantine for 14 days at a suitable premises and present for testing on Day 11.

South Australia is currently deemed to be a “medium risk” state or territory. Travellers from “medium risk” states and territories are not permitted to enter WA unless they meet new exemption requirements.

I am travelling to WA from interstate. What should I expect when I arrive in WA?

When you arrive in WA, by either air, rail, road or maritime, you will be met by authorised officers who will ask to scan your unique G2G PASS.

If you are travelling from a “low risk” state or territory, officers may ask for more information relating to the terms and conditions attached to your registration.

If you arrive by air into Perth Airport, you will be subject to a health screening, including a temperature check. If you fail the health screening and/or record a high temperature as determined by a health clinician, you may be required to take a COVID-19 test at the Perth Airport COVID clinic.

If you are arriving by land through a border checkpoint, you will be subject to a health screening. If you fail the health screening, you may be required to take a COVID-19 test.

Will I have to quarantine if I am travelling from interstate?

Travellers from “very low risk” states and territories (currently all jurisdictions except NSW, South Australia and Victoria) will not be required to quarantine.

Most travellers from “low risk” states and territories (currently NSW and Victoria) will be required to self-quarantine at a suitable premises for a period of 14 days and should plan accordingly.

Travellers from “medium risk” states and territories who meet new exemption requirements and have an approved G2G PASS will be required to self-quarantine at a suitable premises for a period of 14 days and present for COVID-19 testing within 48 hours of arrival and on Day 11 of their time in WA.

You will be required to travel to your quarantine address as soon as possible and by the most direct route available. If you do not have your own vehicle to travel, you will be directed by police on alternative travel arrangements.

Travellers entering self-quarantine are also encouraged to download the G2G Now app. This voluntary tool helps reduce the load on police resources and allows you to play your part in keeping Western Australia safe. The app enables police to conduct real-time, digital checks on people in quarantine to prove their compliance. View more information on G2G Now.

I am travelling to WA from overseas. What should I expect when I arrive in WA?

When you arrive in WA, you will be met by authorised officers who will ask to scan your unique G2G PASS.

In most cases, international travellers will be issued with a Centre Quarantine Direction to quarantine at a designated hotel for 14 days at their own expense.

It is only in exceptional and very rare circumstances that self-quarantine is granted. Please note: after arriving at the quarantine centre there is an opportunity to engage with Department of Health and Department of Communities representatives to discuss self-quarantine.

For more information visit the Paying for hotel quarantine in WA Frequently asked questions.

If I have arrived in WA prior to 14 November, will I still need to complete my 14 days of self-quarantine?

Yes, anyone who entered WA prior to 14 November remains subject to quarantine conditions for the remainder of their 14 days.

If I am in self-quarantine because I have travelled from a “low risk” state or territory, will I be permitted to leave early if that location hits 28 days without a community case?

No, you will be required to complete the full 14 days of self-quarantine.

If I have travelled to a “very low risk” state or territory and have been in contact with someone from a “low risk” or “medium risk” state or territory in the 14 days prior to returning to WA, am I required to self-quarantine upon arrival in WA?

Yes, if you have had contact with a person from a “low risk” or “medium risk” state or territory in the 14 days prior to travel you are subject to the same quarantine conditions as that person. You must self-quarantine for 14 days when you return to WA.

Are there different arrangements in place for industry groups, such as maritime workers, oil rig crews, flight crews and/or freight & logistics workers?

Workers in such specialised areas also need a G2G PASS to enter WA. They will be subject to specified arrangements that will be outlined in their G2G PASS.

My child is travelling unaccompanied. Does he/she need to register their travel through G2G PASS?

Yes. All unaccompanied children are required to register their travel through G2G PASS because they may be subject to a Direction for self-quarantine from WA Police if they are entering the state.

I want to check on how my registration is progressing. How do I do this?

If you have created an account with G2G PASS, you can access your registration by logging into your personal dashboard. You can view your account details or view the status of your registration.

I submitted my G2G PASS registration but have more information I’d like to add. How do I do this?

Once your registration has been submitted, you can log into your personal dashboard, and change:

  • your date of birth
  • next of kin
  • add accompanying travellers/children
  • change your flight details.

However, if you need to change your nominated self-quarantine address, you will need to delete your existing registration and make a new one with correct details.

What if my circumstances change after I receive my G2G PASS?

You must update any changes through your G2G account, such as any travel within (or known contact with people from) “low risk” or “medium risk” states or territories or other countries, or the onset of any COVID symptoms before you enter WA. If the changes include travel to (or known contact with people from) South Australia in the 14 days before you enter WA, you will not be permitted to enter unless you are an approved traveller, or subject to a specified arrangement. Further, you will be prompted by email to update your details 7days prior to travel, and then again 48 hours prior to travel. It is an offence not to declare any changes.

I am travelling with my partner and children. Can I just fill out one G2G PASS registration and put all our names on it?

No. All adults are required to register their travel with their own individual email address.

Children under the age of 18 are not required to register their travel through G2G PASS, but you can add them to your registration to assist WA Police when you arrive in WA.

Please note: the terms and conditions that will apply to the approval for entry will include the requirement for the parents to ensure all children abide by any terms and conditions. Any child over the age of 10 may be subject to an individual Quarantine Direction from WA Police if they are entering the state.

Couples and family members travelling together are also advised to add details of accompanying travellers into the free text box of each registration.

How much does it cost?

The G2G PASS is free. You will not be charged to use the app or register your travel.

In the unlikely event that a website or an email suggests you pay a fee, please report this fraudulent activity to WA Police on 131 444.

Is there anything preventing me from going interstate on a holiday?

No. The Directions do not prevent you from leaving WA, they only control when a person may enter the state.

However, the current advice to Western Australians is to reconsider the need for interstate travel, as border arrangements are constantly being reviewed based on the risk levels of each state and territory.

What happens with the information from my G2G PASS registration?

The use of the G2G app requires the provision of personal information about you.

By proceeding, you are consenting to the collection, use and disclosure of your personal information for the purposes of assessing your travel registration, including an assessment of whether that travel is permitted pursuant to any travel restrictions imposed in relation to the State of Western Australia by WA Police. The travel restrictions that are in effect in WA include restrictions imposed under the Emergency Management Act 2005 (WA). The information may also be collected, used and disclosed for the purpose of assisting the State Emergency Coordinator and the Chief Health Officer in the exercise of their powers, and performance of their functions, under the Emergency Management Act 2005 (WA) and the Public Health Act 2016 (WA) respectively in relation to the novel coronavirus COVID-19.

Your information will also be collected, used and disclosed by our service providers who are assisting with the electronic processing and management of the temporary travel permit system. These include GenVis Pty Ltd (and their technology service providers, including Amazon, Mailchimp and others) and other service providers.

View details of the WA Police Privacy Statement.

If you do not wish to use the app on these terms and conditions, or you do not understand these terms and conditions, you can speak to WA Police directly regarding your proposed travel.

Will the G2G app track my travel?

No. The G2G PASS app does not have location tracking functionality and therefore cannot track your movements.

What if I don’t have phone reception when I get to the checkpoint?

It is recommended that you take a screenshot of your unique G2G PASS that is emailed to you and save it into your photos folder on your mobile device. Alternatively, you can download and print your G2G PASS and carry this with you in case you do not have access to email when you reach the checkpoint.

What if I don’t have an email address?

You must have an email account to register your travel through G2G PASS. Your email will be used as part of the verification process. If you do not have an email account, you cannot register your travel. You can establish an email account at many free internet sites.

What if I travel without registering through G2G?

Anyone planning to travel to WA must complete a G2G PASS Declaration, and will be required at the point of entry to be able to confirm that they have completed the registration and declaration process as part of their G2G PASS.

If you do not complete a G2G PASS Declaration in advance, you will need to do so on arrival. This could result in a long delay.

Registration ensures authorities have a record of all travellers entering WA, in the interests of managing and protecting the community from any potential health risks. Depending on your circumstances, you could be subject to self-quarantine or even to a Centre Direction to quarantine in a hotel for 14 days at your own expense if you cannot provide or prove your credentials.

What penalties will apply if I break the travel conditions?

WA Police have the power to enforce these restrictions and fines of up to $50,000 can be issued.

What happens if someone is caught lying in their G2G declaration?

Failure to follow lawful directions under the Emergency Management Act 2005, including those that implement the controlled border arrangements, may be enforceable by law. Penalties range from as a $1,000 infringement to up to $50,000 for individuals.

What is the difference between G2G PASS and G2G Now?

G2G PASS is mandatory for all travellers entering WA, and allows them to register their travel.

G2G Now is the next step in the process for any travellers subject to quarantine arrangements. It helps reduce the load on police resources and allows police to better protect the community by conducting remote, virtual check-ins on people in quarantine, using facial recognition and phone location data. All such travellers are strongly recommended to download the G2G Now app, using their G2G PASS account information.

View more information on G2G Now.

Do I need to wear a mask if I am travelling into WA from a very low risk state?

No. Travellers who are entering WA from a very low risk state are not required to wear a mask.

Currently, very low risk states are Queensland, Tasmania, Northern Territory and the Australian Capital Territory.

Who needs to wear a mask?

Anyone who is required to enter State-run hotel quarantine or self-quarantine at home. Masks must be worn when transiting to your place of quarantine. Public transport — buses and trains — must not be used.

For people from low-risk states and exempt travellers from medium-risk states who are entitled to self-quarantine at home, masks must be worn when presenting for your Day 11 COVID-19 tested

Do I need to wear a mask if I am travelling into WA from a low-risk state, or am an exempt traveller from a medium-risk state?

Yes. If you are travelling from a low risk state (currently Victoria and NSW) or an exempt traveller from a medium-risk state (currently South Australia).

You must wear a mask from when you enter WA until you arrive at suitable self-quarantine premises or government approved quarantine facilities.

Do I need to wear a mask if I am travelling from New Zealand into WA via any other state?

You must wear a mask from when you enter WA until you arrive at suitable self-quarantine premises or government approved quarantine facilities.

Do I need to wear a mask if I have knowingly been in direct contact with someone from a low risk area or medium risk area in the previous 14 days, even if I am travelling from a very low risk state?

You must wear a mask from when you enter WA until you arrive at suitable self-quarantine premises or government approved quarantine facilities.

If you do not have an appropriate mask upon arrival at Perth Airport, you will be provided one during your health screen.

I am travelling from a low risk state. Can I wear a face shield, scarf or bandana to cover my face instead of a mask?

No. If you do not have an appropriate mask upon arrival at Perth Airport, you will be provided one during your health screening. Masks must be worn until you enter your quarantine location.

Page reviewed 1 December 2020