Service Standards: Registry of Births, Deaths and Marriages

Find information on the Registry's service standards and processing timeframes.

We undertake to:

  • give friendly and helpful service
  • treat all customers with courtesy, respect and impartiality
  • maintain the highest ethical standards
  • be sensitive to the needs of all customers by providing accessible services and facilities
  • provide information needed on Registry processes
  • reply to general correspondence within five working days. A contact name and phone number will be given in the correspondence
  • continually strive to improve ourselves.

Accuracy

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We recognise our responsibility to:

  • accurately record all information given to us
  • permanently preserve all records we create
  • correct any record that contains inaccurate information.

Registration of births, deaths, marriages and change of name

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If the information submitted is complete and accurate from the date of receipt at the Perth Registry, we will register a:

  • birth within four days
  • death within three days
  • marriage within six days
  • change of name allow a minimum of fifteen working days.

Apply for certificates

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Life event certificates are only available on receipt of a correctly completed application form and payment of prescribed fees. Eligibility and evidence-of-identity requirements must also be met.

Life Event Certificates

  • Birth (1841 onwards)  
  • Death (1841 onwards)
  • Marriage (1841 onwards)
  • Replacement Change of Name
  • Single Status

Allow up to two (2) working days plus regular postal delivery time.

Priority paid: Processing within 24 hours of receipt plus regular postal delivery time.

Commemorative birth certificates are not included in the above service guarantees.

Uncertified Copy (Open Era)

  • Allow up to 15 working days plus regular return postal delivery.

Corrections to a certificate

  • Allow up to four (4) working days plus regular postal delivery time (where applicable).
Page reviewed 15 October 2020