Digital inclusion

We want to ensure all Western Australians can easily access and use digital technologies.
Graphic image showcasing the ways different people use and view websites and content

Whether looking for a job, starting a business, interacting with government, accessing information and education – there is a growing need for everyone to be able to use digital technology.

What is digital inclusion?

Digital inclusion is about making sure that all Western Australians can access and use digital technologies. It’s more than being able to physically connect to the internet. It’s also about having the know how you need to connect, being able to afford those connections, and having access to digital tools and devices that are designed in a way that meets peoples’ needs.

What is the Government doing?

The WA Government is developing a Blueprint for Digital Inclusion in WA, including a program of digital inclusion initiatives that address the key barriers of connectivity, affordability, skills, and design.

To inform this approach, we consulted with communities across the State, community service organisations, industry, businesses, libraries, community resource centres and local governments. Western Australians and organisations from Albany to Kununurra, including the Cocos (Keeling) Islands, South Hedland, Warburton and Leonora were consulted on a draft Digital Inclusion Blueprint and potential initiatives.

Please contact us at or 6552 5000, if you have any questions about our work on digital inclusion, consultation or would like to access related publications or survey materials.  

What We Heard Report

Key findings from the consultation are highlighted in the Digital Inclusion in WA What We Heard Report.  The Report will inform the final Blueprint and program of initiatives to make Western Australia more digitally-inclusive.

Page reviewed 5 November 2021