Service Priority Review

An independent review into the functions, operations and culture of the Western Australian public sector

In May 2017, to drive lasting reform of service delivery, accountability and efficiency in the Western Australian public sector, the State Government announced an independent and wide-ranging review into the sector’s functions, operations and culture.

The Service Priority Review Panel produced an Interim Report for the State Government in August 2017 and a Final Report in October 2017.

Interim Report

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The Service Priority Review Interim Report outlined the directions for reform.

The Service Priority Review Interim Report (PDF), delivered in August 2017, outlined the directions for reform that later formed the recommendations of the Final Report to the State Government in October 2017.

You can also view an Overview of the Service Priority Review Interim Report (PDF) or watch the Interim Report Conversation with the Service Priority Review Panel Chair Iain Rennie below.

Conversation with the Chair – Interim Report, August 2017

Final Report

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The Service Priority Review Final Report delivered recommendations and actions for reform in the public sector.

The Service Priority Review Final Report (PDF) was delivered to the State Government in October 2017.

The Final Report set out a Blueprint for Reform (PDF) comprising 17 recommendations and 37 actions grouped under the following four reform directions:

  1. Building a public sector focused on community needs – Putting issues of community priority at the forefront of everything the public sector does.
  2. Enabling the public sector to do its job better – Overhauling internal systems to allow the sector to carry out work more efficiently and in the public interest.
  3. Reshaping and strengthening the public sector workforce – Embedding better workforce practices to support a more agile and innovative sector.
  4. Strengthening leadership across government – Applying stewardship and continuous improvement to get the best performance out of agency heads and central agencies.

You can also view a Blueprint for Reform – Overview (PDF).

The State Government endorsed the final report and has incorporated the recommendations within the public sector reform program.

Read the Premier’s media statement for more details or watch the Final Report Conversation with the Service Priority Review Panel Chair Iain Rennie below.

Conversation with the Chair – Final Report, December 2017

Submissions and background papers

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The Final Report to the State Government was informed by background papers and consultation with government and non-government stakeholders.

Background papers

The Service Priority Review was commissioned to provide independent advice on measures to:

  • develop a more effective, outcome-focused, adaptable and accountable public sector that is aligned to the Government’s strategic priorities
  • deliver services in an efficiently and financial sustainable way
  • provide different, better and lower-cost services, where appropriate.

The following background papers were prepared by the Service Priority Review secretariat in consultation with, and to inform the work of, the Service Priority Review Panel.

The papers are not a comprehensive overview of the subjects and do not represent the position of the State Government.


Submissions

The Service Priority Review consulted widely with government and non-government stakeholders.

The following submissions informed the direction of the Final Report:

The Service Priority Review Panel

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The Service Priority Review was led by an independent three-member panel.

The Panel comprised:

Iain Rennie CNZM (Chair)

Iain Rennie - Chair of the Service Priority Review Panel

Iain Rennie was the New Zealand State Services Commissioner from 2008 to 2016 and Deputy State Services Commissioner from 2007 to 2008.

Iain joined the New Zealand Treasury in 1986 and worked from 1990 to 1993 and 2004 in the New Zealand Department of the Prime Minister and Cabinet. He provided strategic leadership at New Zealand Treasury, advising the Minister of Finance on micro-economic and macro-economic policy issues.

In his role as State Services Commissioner, Iain was involved in a number of initiatives to improve the performance of the public service, including the Better Public Services and Performance Improvement Framework projects.

The State Sector Amendment Act 2013 gave him greater responsibility for developing senior leadership and management capability, including appointments to key positions within the public service. He was also responsible for driving State sector reform in line with the New Zealand Government's objectives. Iain has a BA (Hons) in Economics from Victoria University of Wellington.


Margaret Seares AO

Margaret Seares

Margaret Seares has served as Senior Deputy Vice Chancellor of The University of Western Australia, Chief Executive of the former Western Australian Department for the Arts and chairperson of the Australia Council.

Margaret was chairperson of the Perth International Arts Festival in 2012 and has been a non-Executive Director of the Education Investment Fund, Chamber of Arts and Culture and Bond University Council.

She served as deputy chair at West Australian Symphony Orchestra Holdings and was a member of the Electricity Generation and Retail Corporation from 2010 to 2013 and then the merged entity from 2013 to 2014.

Margaret was made an Officer of the Order of Australia in 2003 in recognition of her work in the arts and education.


Michael Dillon

Michael Dillon

Michael Dillon is a former CEO of the Indigenous Land Corporation and a veteran of Indigenous policy.

He has held the role of Deputy Secretary of the former Department of Families, Housing, Community Services and Indigenous Affairs and has had senior roles in Aboriginal organisations in the East Kimberley and Central Australia, Northern Territory Government, AusAID and Department of the Prime Minister and Cabinet.

Michael's research interests are in public policy and Indigenous affairs, with a particular focus on native title and Indigenous land issues, institutional frameworks and corporate governance, remote policy and Indigenous housing issues.

Page reviewed 16 August 2019