2024 Consumer Protection Awards

Congratulations to the 2024 winners - the year we celebrate our 20th anniversary of the awards. Read more at our winners and finalists page.

Register your email to be kept informed on winners and updates.

About the Consumer Protection Awards  

The Consumer Protection Awards (the Awards) celebrate the achievements of individuals and organisations that have contributed positively to consumer protection in Western Australia. These contributions can include:

• raising awareness of consumer rights;
• championing disadvantaged or vulnerable consumers;
• improving complaints handling, mediation or dispute resolution processes;
• contributing to injury prevention for children, such as working in the interests of the safe use of products;
• helping consumers with tenancy matters, scam prevention, debt management or understanding contracts;
• undertaking relevant research and/or contributing significantly to policy formulation that benefits consumers; and
• developing promotional and educational programs on consumer protection issues.

Winners are announced at an awards presentation ceremony usually held during the week of World Consumer Rights Day (15 March).

Why nominate?

Finalists and winners are widely acknowledged for their achievements and work in protecting consumer rights within our community. Winners and finalists are announced through a media statement and other publicity associated with the event.

The confidence and credibility gained through the awards process can be influential for participating individuals, organisations and businesses when making future applications for project funding, support or partners.

All finalists receive a framed certificate. Winners in each category receive a cash prize of $2,500 each, a framed certificate and a trophy. Winners' names are also added to a perpetual shield displayed at Consumer Protection’s head office.

Be inspired by our previous year's winners and see what they have to say about winning an Award in their category.

Award categories

There are four Award categories in which to nominate as an individual, group, organisation, journalist or media outlet.

Three of the Award categories have been named after Western Australian consumer protection pioneers – Rona Okely, Richard (Dick) Fletcher and Ruby Hutchison.

The new David Hillyard Award is named in honour of former Commissioner for Consumer Protection 2015-20 – David Hillyard for his 40 plus years advocating for consumer rights.

For more information

• To learn about the Awards, essential entry requirements and the judging process take a look at our list of frequently asked questions.
• To see previous years' winners visit the Consumer Protection Awards winners and finalists page.
• For enquiries, contact the Consumer Protection Awards Coordinator by phone: 1300 304 054 or email: cpawards@demirs.wa.gov.au