Minister's announcement: Record $11.6 million in refunds and repairs for WA consumers

Media release
Western Australians received a record $11.6 million in refunds, repairs, and replacements last financial year, thanks to the work of a team at Consumer Protection.
Last updated:

Commerce Minister Dr Tony Buti has released the following media statement: Record $11.6 million in refunds and repairs for WA consumers | Western Australian Government

Key points: 

  • $11.6 million returned to Western Australian consumers in 2025/26
  • 3,800 people received refunds, repairs, or replacements
  • Conciliation team helping deliver fast, fair outcomes

More information about consumer rights and how to make a complaint is available on the Consumer Protection website. Enquiries can be made by calling 1300 30 40 54 or emailing consumer@lgirs.wa.gov.au.

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