Next phase of WA's crash towing reforms on the way
- Cook Government to introduce next phase of crash towing reforms for WA
- Towing businesses will be required to be authorised under Towing Services Act 2024
- Businesses will need to meet 'fit and proper' persons, public interest, and storage yard standards
The Cook Government is preparing to introduce the next phase of Western Australia's crash towing reforms as part of ongoing work to create safer and fairer consumer protections for the Western Australian community.
The Towing Services Act 2024 (the Act) makes provision for the authorisation of crash towing businesses in Western Australia.
Once the new requirements are introduced into the regulations, all towing businesses must be authorised to undertake crash towing.
Failure to do so could incur significant penalties of fines of $40,000 for an individual or $200,000 for a business.
To become authorised, regulated towing businesses will need to meet various requirements, including:
- 'fit and proper' persons considerations;
- public interest considerations; and
- storage yard minimum standards.
To be considered 'fit and proper', a person must be of good repute regarding their character, honesty, and integrity. Any close associate of a towing business must also be of good repute.
Authorisations for towing businesses are expected to come into effect in mid-2026. Authorisations for individual towing workers will be introduced at a later stage.
The Department of Transport and Major Infrastructure (DTMI) will soon engage with WA's towing industry to provide further education to ensure businesses understand the upcoming changes and what they will be required to do to become authorised.
Industry can ensure they are included in DTMI's engagement activities by signing up for the DTMI industry newsletter emails.
The Towing Services Bill 2024 was passed in October 2024, immediately introducing a ban on advertising or payment of spotter fees.
In January 2025, the Towing Services Regulations 2025 introduced maximum charges for towing and storage of crashed light vehicles in the Perth and Peel regions, as well as increased penalties for authority to tow breaches.
Comments attributed to Minister Assisting the Transport Minister Jessica Stojkovski:
"The authorisation of towing businesses is a crucial element of the Cook Government's reforms to create a safe, fair, and efficient crash towing industry for WA and is part of our commitment to building safe and inclusive communities.
"The new requirements for WA crash towing businesses to be authorised and to meet 'fit and proper' persons, public interest, and storage yard standards will bolster the regulations introduced in 2024 to protect Western Australians involved in crashes on our roads.
"The reforms are also being introduced to protect ethical towing operators, and it is important that all crash towing operators understand what they will need to do to make sure they are eligible to become authorised and continue operating.
"I encourage all members of WA's crash towing industry to register for regular updates from DTMI on the next phase of reforms."