Annual Reporting Requirements

Guidance
Records Management Advice
Last updated:

Under Principle 6 of SRC Standard 2: Record Keeping Plans, the annual reports of State organisations must include statements about compliance with their record keeping plan (RKP).

As a minimum, annual report statements are to address the following four points.

1. Evaluation of record keeping systems

  • Describe any evaluation of the organisation’s record keeping systems (including the RKP) that has taken place or is planned for a future reporting period:
    • Record keeping systems - can include any record keeping infrastructure or processes in place within the organisation, including policies, procedures, related documents, and records management software.
    • Evaluation - may be conducted via formal assessments (such as audits) or informal checks.
  • The description may include the review methodology, areas reviewed, results, and remedial actions planned or undertaken. Statistics may be included as appropriate.

NOTE: Record keeping systems must be evaluated not less than every 5 years.

Examples:

  • The [organisation’s] Record Keeping Plan was reviewed on [date] and the review report noted by the State Records Commission on [date]. The report commits to submitting an amended Record Keeping Plan by [date]. AND/OR
  • The [organisation’s] record keeping policies and procedures were evaluated as part of an organisation-wide review on [date]. The review found that [results]. To address these issues, the [organisation] will undertake to [action].

2. Record keeping training program

  • Describe the training mechanisms in place within the organisation:
    • Training - may either be via a formal program or an informal provision of relevant information to staff as required.
  • The description may include training delivery methods and topics covered. Statistics may be included as appropriate.

Examples:

  • The [organisation] conducts a regular training program for all staff covering [topic/s]. AND/OR
  • Two records management staff attended training provided by [external / internal training provider] on [date], covering [topic/s]. AND/OR
  • Information about the new Electronic Document Management System was provided to staff via [list training method/s, e.g. formal training sessions; one-on-one instruction by request; email updates; reference material].

3. Evaluation of the record keeping training program

  • Describe any evaluation of the record keeping training program that has taken place:
    • Evaluation - may be conducted via formal assessments (such as surveys) or informal checks.
  • The description may include the review methodology, areas reviewed, results, and remedial actions planned or undertaken. Statistics may be included as appropriate.

Examples: 

  • The [organisation’s] training program was reviewed on [date] as part of an organisation-wide record keeping audit. The review found that [results]. To address this, the [organisation] will undertake to [action]. OR
  • The record keeping training program was assessed by the [officer or unit] via a staff survey. Based on the survey results the program is working well within the [organisation].

4. Record keeping induction program

  • This statement must confirm whether the induction program addresses employee roles and responsibilities in regard to compliance with the RKP:
    • Other information about the induction program may be provided if not already included in the description of the training program, in point 2 above.

Examples: 

  • The [organisation’s] induction program is provided to all new staff within three months of commencement. The program includes an online record keeping course which outlines staff responsibilities to keep records as outlined in the Record Keeping Plan. OR
  • New employees received a face-to-face induction from the Records Manager, covering an overview of the Record Keeping Plan, the Records Procedure Manual, and staff responsibilities, including the capture of emails and procedures for forwarding records for capture into the corporate system.

The State Records Commission sponsors an annual specialist award for excellence in records and information management as part of the Institute of Public Administration’s (WA) W.S. Lonnie Awards. The State Records Commission Award recognises excellence in reporting against the compliance requirements of SRC Standard 2, Principle 6. Details of current and past winners are published in the Commission's annual report. Organisations are encouraged to view the winning entries for further examples of annual report statements.

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