The service you can expect from us
We strive to:
• provide you with the most accurate and up-to-date information reasonably available
• respond to your enquiries with care in a clear, timely and respectful manner
• engage genuinely when consulting on matters of importance to you
• acknowledge where we have made an error and strive to rectify
• continuously improve our services.
How you can help us
You can help us by:
• providing honest and constructive feedback
• treating our staff courteously and with respect
• reporting incidents such as biosecurity pests, animal welfare concerns, illegal agricultural activities, shark sightings and illegal fishing information through make a report on our website.
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