The Department of the Premier and Cabinet collects this information in order to:
- Review and respond to complaints or feedback submitted via the wa.gov.au website.
- Identify areas for service improvement and inform policy development.
- Maintain records of public engagement and correspondence for accountability and reporting purposes.
We may share this information with:
- Relevant government agencies or departments, in order to investigate and respond to the issues raised in your submission.
- Internal staff responsible for service delivery, policy, or communications, in order to ensure appropriate follow-up and resolution.
We’re asking for this information to help the Department meet its responsibilities under the Parliamentary Commissioner Act 1971 / Public Sector Management Act 1994 / State Records Act 2000 (WA), which guides how government records are created, managed, and preserved, including those related to public feedback and complaints.
If you choose not to provide your contact details or the nature of your complaint or feedback, we may be unable to respond to your submission or take appropriate action.
If you have any questions about how your personal information will be handled or would like to gain access to your personal information, you can contact the Department of the Premier and Cabinet on (08) 6552 5000 or info@dpc.wa.gov.au.
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