Your privacy matters
The Department of Treasury and Finance (DTF) is committed to protecting your privacy and managing personal information responsibly and transparently.
This page explains how we collect, use, store and share your personal information, and your rights in relation to that information.
What personal information we collect
We may collect the following types of personal information:
- identity and contact details
- personal and family information
- financial and payment details
- identification details (e.g. date of birth, driver’s licence)
- employment and education information
- unique identifiers (e.g. tax file numbers).
We only collect information that is necessary.
How we collect personal information
We collect personal information in a number of ways, including:
- directly from you (forms, calls, emails)
- from your online interactions with us
- from authorised representatives
- from other government agencies or third parties.
In some cases, we may collect information using legal powers.
Collection notices
We will provide a collection notice at the time your personal information is collected, or as soon as practicable afterwards.
Collection notices explain:
- why your personal information is being collected
- any law under which the information can be requested or is required
- the consequences of not providing the information
- how your information may be used and disclosed
- if and when your information may be shared.
Where relevant, collection notices will also explain:
- that we may obtain your personal information from other sources
- when we are required to report your information to another agency.
Collection notices are tailored to the specific circumstances and method of collection.
You can find our collection notices on our website, digital services, forms, email communications, or via recorded telephone messages.
Why we collect and use personal information
We use personal information to:
- provide services and respond to enquiries
- administer taxes, grants and programs
- support government policy and financial management
- manage employment-related processes
- meet legal and regulatory obligations.
Disclosure of personal information
We may disclose personal information to:
- government agencies (State and Commonwealth)
- ministers and authorised bodies
- contractors and service providers
- law enforcement agencies
We only disclose information where authorised by law or where appropriate.
Information security
We take reasonable steps to keep personal information safe throughout its lifecycle.
This includes:
- secure systems and encryption
- access controls and authentication
- monitoring and security tools
- staff training and security measures.
Access and correction
You may request access to your personal information and ask for corrections if it is inaccurate or outdated.
Some services allow you to update your information online. For full details on how to access or correct your information, refer to the contact options and processes outlined in the full Privacy Policy.
Contact us
Do you have questions about our privacy policy or how we handle your personal information, including:
- how to access or correct your personal information
- a concern or complaint about how your personal information has been handled.
You can direct your enquiry or complaint to our Privacy Officer via email privacy@dtf.wa.gov.au.
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