State organisations (organisations) are required to report any damage to or loss of State records to the State Records Office (SRO).
Physical records may have been damaged beyond recovery due to incidents such as fire, flood, mould, pest damage, or substance contamination.
Digital records may have been lost due to migration failures, cyber security incidents, obsolescence of hardware or software, or other circumstances.
Where such events have occurred, please inform the SRO by completing a Damage to or Loss of State Records - Report Form and submit it to sro@sro.wa.gov.au
If your organisation has identified damaged physical records that cannot be salvaged and require destruction prior to reaching their minimum retention period, they cannot legally be destroyed until approval is granted by the State Records Commission.
Once a form has been submitted and assessed, the SRO will contact your organisation to progress as required.
The SRO acknowledges the following source used in the development of this form:
Queensland State Archives, Notification of Lost Public Records Form, https://www.forgov.qld.gov.au/information-and-communication-technology/recordkeeping-and-information-management/recordkeeping/resources-and-tools-for-records-management/forms-for-records-management (accessed 18 November 2025).
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