Vital Records

Guidance
Records Management Advice
Last updated:

Vital records overview

Vital records are those which are required to:

  • establish and protect the rights and interests of the organisation and its clients
  • re-instate business operations during or following a disaster
  • continue to communicate with, and service the needs of, staff following a disaster.

Examples of vital records

Vital records include (but are not limited to):

  • insurance policies
  • pay rates
  • some policies and procedures
  • certificates of incorporation
  • corporate seals
  • legal documents
  • software programs and licenses
  • deeds
  • contracts and agreements
  • copyrights
  • leases
  • wills
  • client files
  • personnel register
  • current financial records.

Identification of vital records

It is important to identify vital records for the following reasons:

  • It is an essential business practice for any organisation.
  • A vital records register is an essential component of any risk management or disaster management plan.
  • A register will ensure that the organisation’s vital records are identified and protected.
  • Identification of vital records requires a sound understanding of the objectives and functions of the business of the organisation.
  • Senior management within each section or division of the organisation will have a good understanding of key functions and the recorded information relevant to those functions, will be essential to re-establish business.
  • Vital records will only remain “vital” for certain periods of time.  For example: contracts and deeds are vital while they are current. They will still be important records to keep once their currency has expired but they will not be necessary for immediate recovery of business activity.

Protecting vital records

  • Recovery and access to vital records (regardless of format) is an essential business component for any organisation.
  • Protection, Recovery and Access to vital records is reliant on:
    • Identification – once identified, incorporate into a vital records register.
    • Duplication – copies are essential so that the copy may be used for day to day business / reference purposes and the original is protected and safeguarded.
    • Backup – daily backup of systems where possible.
    • Removal – remove vital records from the site to a place where they can be safely stored and retrieved when required.

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