Veteran Services

MyService gives veterans and their families a way to connect with us online. MyService allows you to lodge claims and track their progress, apply for a Veteran Card, book transport and more.

MyService lets you do business with us online. You can:

• submit claims and track their progress.
• upload information to support your claim.
• get support for a service-related injury or condition.
• apply for free mental health treatment.
• view your Veteran Card online.
• see your accepted conditions.
• book transport and claim transport costs.
• update your personal details.

The State Government provides rebates, concessions, and payments with a range of objectives. Concessions and payments provide financial assistance to individuals to help meet the cost of certain household bills and other essential services.

Use the ConcessionsWA - Veterans website to view concessions provided by more than 30 state government agencies. The easy-to-use search options will enable you to find out details for each concession including eligibility, how to apply and contact details for each agency administering the concession.

This is an easy-to-use online resource where you can search by category, concession card type or people group to find details on more than 100 rebates, concessions and subsidy schemes provided by the Government of Western Australia.

The Federal Government, via the Department of Veterans’ Affairs, provides concessions available to their clients in Western Australia including, but not limited to:

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  • Health Concessions.
  • Transport Concessions.
  • Household Concessions.
  • Vehicle Concessions.

Homelessness Support

DVA encourages any veterans and their families who are experiencing homelessness to get in touch with available services.  You can call us on 1800 VETERAN (1800 838 372) between 8am and 5pm, Monday to Friday.

If you need urgent help out of hours call Open Arms on 1800 011 046 or visit their website to find out more.

RAAFA 

RAAFA aims to provide purpose-built accommodation to house veterans in Perth who are experiencing or are at risk of homelessness. RAAFA is currently in the "fundraising for Construction" Phase of the Andrew Russell Veteran's Living (ARVL) program in Western Australia, based on an established program in South Australia. RAAFA's ARVL emergency accommodation will be designed to provide temporary accommodation for veterans who are homeless, at risk of homelessness, or in need of transit accommodation. 

While ARVL in WA is still under-development, RAAFA's Advocate Volunteers are available to assist veterans or their families with the DVA system. Contact for more details. AFA-admin@afawaadvocate.com.au