System outage notices - DMPE

Information on the department's system outages. Please be aware that full or limited functionality of systems may be impacted during these times.
Last updated:
Outage notice - PayPortal and FIL system Wednesday, 30 September 2026 between 5pm and 5:30pm.

The department will be carrying out system maintenance on Wednesday, 30 September 2026, between 5pm and 5:30pm. Access to PayPortal may be unavailable during this time and we appreciate your patience while we improve our services.

Outage notice - Resources Online system Wednesday, 30 September 2026 between 5pm and 9pm.

The department will be carrying out system maintenance on Wednesday, 30 September 2026, between 5pm and 9pm. Access to Resources Online may be unavailable during this time and we appreciate your patience while we improve our services.

If you are experiencing technical issues with a system that is not currently listed, please get in contact with us so we can investigate. We apologise for any inconvenience caused.

IT Service Desk

IT Services provides a single point of contact for all technical computing support services for users of the department's website and online systems.  The IT Service Desk is available Monday to Friday (excluding Public Holidays) between the hours of 8:30 am and 5:00 pm (GMT+8)

Phone: +61 8 9222 0777
Email: IT.servicedesk@dmpe.wa.gov.au

Website issues

If you're experiencing issues with our website or would like to provide feedback about it, please email us your website feedback, including your name and contact information.

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