Consumer advocacy feedback and grants

The State Government is committed to delivering an energy sector where the long-term interests of consumers are upheld.

The 2019-20 State Budget included an allocation to support energy consumer advocacy related activities. Energy Policy WA is working to support consumers in sharing their views with the sector through the Western Australian Advocacy for Consumers of Energy (WA ACE) program.

The program co-ordinates consumer advocacy efforts and streamlines consultation processes, making it easier to have your say. The program also manages grants for energy consumer focused projects or research.

Have your say

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Do you have some feedback on the energy sector in Western Australia, or have some ideas for how it could be improved?

Let us know what you think by contacting us via If you would rather have a chat about it, send us your contact details and we will get in touch.

WA ACE Forum

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The Western Australian Advocacy for Consumers of Energy Forum (WA ACE Forum) has been established to provide broad based representation of consumer views in a central forum, allowing issues to be raised and for consumers to share in the development of products and solutions for the energy sector.

Chaired by the Coordinator for Energy and supported by grant funding, the forum provides an opportunity for the energy sector and consumer advocates to come together and debate topics of importance.  The WA ACE Forum does not seek consensus and is not a decision-making body. The Terms of Reference outline the details of the WA ACE Forum operations.


Eligible organisations are welcome to nominate to be part of the WA ACE Forum at any time. Please see the Terms of Reference for eligibility criteria and for how to nominate.

Current and historical Forum members are listed in the following attachment:

WA ACE Forum members list

Meeting Communiques

A summary of the discussion at each meeting will be published here after the meeting has been held. Confidential items will be excluded.

30 June 2020 meeting.


WA ACE Grants

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The WA ACE Grants program enables the distribution of the allocated government funds to support energy consumer advocacy.

The objectives of the WA ACE Grants are to:

•           support energy advocacy activities;

•           build knowledge and capacity of energy consumer advocates; and

•           promote solution-focused consumer-centric research in the energy sector

that benefit the long-term interests of energy consumers in Western Australia.

Grants will be distributed on a per project basis and will be assigned in two rounds per financial year. Applications will be assessed based on the eligibility and assessment criteria outlined in the WA ACE Grant Guidelines.

The Guidelines are maintained by Energy Policy WA and the priority areas are developed collaboratively between Energy Policy WA, the energy sector and the WA ACE Forum.

Western Australian Advocacy for Consumers of Energy Grants Guidelines 2020

2020/21 Grant round dates:

2020-21 WA ACE Grant Year Opens Closes Indicative Decision Date
Round 1 13 August 2020 10 September 2020 22 October 2020
Round 2 - indicative only February 2021 March 2021 April 2021

Complete the application form and submit to

WA ACE Grant Projects

All WA ACE Grant outputs are to be shared with the Western Australian community. All outputs of completed grant projects will be included as PDF packages here. The content can be reproduced with appropriate referencing.

Page reviewed 1 September 2020