Consumer advocacy feedback and grants

The State Government is committed to delivering an energy sector where the long-term interests of consumers are upheld.

The 2019-20 State Budget included an allocation to support energy consumer advocacy related activities. Energy Policy WA is working to support consumers in sharing their views with the sector through the Western Australian Advocacy for Consumers of Energy (WA ACE) program.

The program co-ordinates consumer advocacy efforts and streamlines consultation processes, making it easier to have your say. The program also manages grants for energy consumer focused projects or research.

Have your say

Do you have some feedback on the energy sector in Western Australia, or have some ideas for how it could be improved?

Let us know what you think by contacting us via If you would rather have a chat about it, send us your contact details and we will get in touch.

WA ACE Forum

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The Western Australian Advocacy for Consumers of Energy Forum (WA ACE Forum) has been established to provide broad based representation of consumer views in a central forum, allowing issues to be raised and for consumers to share in the development of products and solutions for the energy sector.

Chaired by the Coordinator for Energy and supported by grant funding, the forum provides an opportunity for the energy sector and consumer advocates to come together and debate topics of importance.  The WA ACE Forum does not seek consensus and is not a decision-making body. The Terms of Reference outline the details of the WA ACE Forum operations.


Eligible organisations are welcome to nominate to be part of the WA ACE Forum at any time. Please see the Terms of Reference for eligibility criteria and for how to nominate.

Current and historical Forum members are listed in the following attachment:

WA ACE Forum members list

Meeting Communiques

After each meeting a summary of the discussion at each meeting will be published within the WA ACE Forum Communiques page. Confidential items will be excluded.


WA ACE Grants

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The WA ACE Grants program enables the distribution of the allocated government funds to support energy consumer advocacy.

The objectives of the WA ACE Grants are to:

•           support energy advocacy activities;

•           build knowledge and capacity of energy consumer advocates; and

•           promote solution-focused consumer-centric research in the energy sector

that benefit the long-term interests of energy consumers in Western Australia.

Grants will be distributed on a per project basis and will be assigned in two rounds per financial year. Applications will be assessed based on the eligibility and assessment criteria outlined in the WA ACE Grant Guidelines - updated [PDF]

The Guidelines are maintained by Energy Policy WA and the priority areas are developed collaboratively between Energy Policy WA, the energy sector, the WA ACE Forum and have been updated in January 2021.

2020/21 Grant round dates:

2020-21 WA ACE Grant Year Opens Closes Indicative Decision Date
Round 1 13 August 2020 10 September 2020 22 October 2020
Round 2  13 January 2021 5.00pm 24 March 2021 13 April 2021

To download our application form and review the checklist visit our page: Western Australian Advocacy for Consumers of Energy Grants 

All applications are to be submitted to:

WA ACE Grant Projects

All WA ACE Grant outputs are to be shared with the Western Australian community. All outputs of completed grant projects will be included as PDF packages here. The content can be reproduced with appropriate referencing.

WA ACE Grant Applications

All WA ACE Grant applications and their approval status are listed in the following WA ACE Grants record. All applicants will be advised of the status of their application directly.

WA ACE Training

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The WA ACE Training program has been developed as an introduction to the energy sector for consumers. All WA ACE Forum participants must complete the training.

The training will take approximately two to three hours to complete.

The package is freely available and can be used by businesses or training organisations with appropriate referencing. 

To access the training visit our page: WA Energy Training.

Expert Consumer Panel

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The Expert Consumer Panel (ECP) has been established to drive positive consumer outcomes in Western Australia's energy sector.

This ECP is supported by Western Australian Advocacy for Consumers of Energy (WA ACE) grant funding, and gives aspirational and passionate individuals the opportunity to learn more about Western Australia's energy sector, engage in consumer advocacy and contribute to major decision making in the sector. Members can be remumerated for their time.

To find out more about the ECP visit our webpage: Expert Consumer Panel


News story

Expert Consumer Panel launched

Energy Policy WA's new Expert Consumer Panel is an exciting opportunity to engage with Western Australia's energy sector and advocate for energy consumers.
News story

Consumer research grants launched

Round 2 of the Western Australian Advocacy for Consumers of Energy Grants has been launched by the Minister for Energy.
News story

Energy Consumer Grants announced

The Minister for Energy has announced the recipients of the first Western Australian Advocacy for Consumers of Energy Grants funding round.
Page reviewed 19 April 2021