Our services aim to improve the capacity of local governments to respond to community demands and expectations, levels of accountability and legislative compliance.
There are two support services available to local government officers and council members — a general advisory line and a financial policy and accounting help desk.
Members of the public with concerns involving their local government should attempt to resolve them directly with their local government.
Find out more about resolving a concern with your local government.
Local Government Advisory Line
Email lghotline@lgirs.wa.gov.au
Telephone 1300 762 511
8:00am to 4:00pm, Monday to Friday
To allow for an informed response, it is preferred that complex enquiries are made by email in the first instance. Questions related to long service leave should be directed to the responsible area of the relevant local government, or if a member, to WALGA's Employee Relations service.
Accounting Helpdesk and guidelines
Local government operational guidelines
A guide to council and committee meetings for council members
Announcements
2026-2027 Differential rate and minimum payment applications
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