Claims Processing over the Festive Season

Public notice
Allow sufficient time for processing prior to the holiday period.
First published: 23 October 2026
Last updated:
Claims Processing over the Festive Season

Claims Processing over the Festive season

To ensure the best opportunity for payment before Christmas, claims should be lodged by Friday 6 November. Claims received after this date will still be processed, but payment before Christmas cannot be guaranteed due to year-end processing timelines and increased claim volumes.

To avoid delays, we recommend lodging your claim as soon as possible and ensuring all required supporting information is provided.

 

 

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