Energy Policy WA is has recently conducted a survey among embedded networks stakeholders to better understand their experiences and inform policy
Embedded networks are private electricity networks that are commonly found in apartment or office buildings, shopping centres, retirement villages or long-stay caravan parks.
Customers in embedded networks buy electricity from the embedded network operator, who typically doesn’t hold an electricity retail licence. This means these customers don’t have the same rights to important customer protections as other electricity customers.
The survey results will inform the development of the Alternative Electricity Services (AES) regulatory framework. The proposed prescription of embedded networks as an AES aims to provide adequate protections to customers of new and emerging electricity service models.
The survey is now closed but you are still welcome to share your experience by sending us an email EPWA-Submissions@dmirs.wa.gov.au.
More information on Alternative Electricity Services
