Alternative Electricity Services

A new regulatory framework to facilitate customer protections in new and emerging electricity business models

Following a review of the regulatory framework for electricity retail licensing and exemptions, the State Government has endorsed the introduction of the Alternative Electricity Services (AES) regulatory framework to facilitate the provision of new electricity business models and ensure adequate protections for consumers of those services.

Energy Policy WA is drafting legislative amendments to the Electricity Industry Act 2004 to give effect to the AES framework. Subject to drafting and Parliamentary processes, the framework is targeted to take effect from mid-2024.

Under the framework, services can be prescribed as an AES by regulations, and providers of those services will then need to register as AES providers and comply with obligations to be contained in a single code of practice, the Alternative Electricity Services Code (AES Code). The AES Code will be supported by provisions for compliance and enforcement, and a mechanism for resolving disputes between service providers and consumers. 

Energy Policy WA will carry out further stakeholder consultation on the drafting of the Alternative Electricity Services legislative amendments and the associated code obligations for proposed prescribed services.

The first forms of AES proposed to be prescribed under the new arrangements are:

For more information regarding the proposed prescription of these services as AES please click on the links below.

Page reviewed 29 November 2022