- The AES Regulations outline the types of parties that are and are not being regulated.
- The AES Code of Practice for OPS services has been made and registration for OPS service providers will open on 1 February 2027.
- The requirement for SPN registration under the AES framework is being delayed to 1 July 2027 giving providers additional time to prepare.
- Consultation on the draft AES Code of Practice for SPN services is now open.
Most electricity customers have electricity rights. Most isn’t good enough.
The Cook Government is extending protections to electricity customers in SPNs and those receiving OPS services under the AES framework.
The AES framework is governed by:
- Part 3A of the Electricity Industry Act 2004, which contains the AES legislative provisions.
- General and prescribing regulations, that outline general requirements and prescribe the services that are covered by the AES framework.
- The AES Code of Practice that will set out the customer protection obligations for providers of prescribed services.
The AES framework can be used to regulate many different types of electricity services, as and when the regulation is needed. When a service is regulated under the framework, providers will need to register with the Economic Regulation Authority (ERA), and comply with a code of practice, the AES Code. Small-use customers of registered providers will be able to access the Energy and Water Ombudsman WA Scheme for help in resolving disputes.
Print this page
