Mel Reid is the Acting Chief Customer Officer at the Department of Housing and Works, leading the delivery of key government services including Government Office Accommodation, State Fleet, and land and statutory planning services. She also oversees corporate functions that support organisational performance, governance and integrity across the Department.
Mel brings extensive executive leadership experience across government and international markets, having held senior roles in the United Arab Emirates, New Zealand and Western Australian local government. She holds a Master of Business Administration and is a Graduate of the Australian Institute of Company Directors. Her expertise spans asset management, strategic leadership, governance, community engagement and organisational transformation.