Appendix 4 Capability Maturity Scale

Guidance
The following tools and templates have been provided to assist emergency management personnel in the capability assessment process.
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Capability Maturity refers to the degree of development and optimisation an organisation has achieved in its specific capabilities over time. It is often assessed on a scale, typically ranging from an initial or basic level to a fully optimised and mature level.

In the context of emergency management or other organisational domains, capability maturity encompasses the organisation’s ability to execute processes, manage resources, and respond to challenges effectively and consistently. As an organisation progresses along the maturity scale, it demonstrates an increasing level of sophistication, efficiency, and reliability in its capabilities.

Assessing capability maturity provides valuable insights into an organisation’s strengths, weaknesses, and areas for improvement, guiding strategic planning and development initiatives to enhance overall resilience and performance.