Treebate Terms and Conditions

The Treebate Program (Program) is provided by the Department of Water and Environmental Regulation (DWER).

Western Australian residents are being encouraged to buy and plant a native tree on their private property and claim a rebate of up to $150. These rebates will benefit 10,000 West Australians a year and will be on offer for four years from July 28, 2025.

The Program is being administered by DWER and WAIVPAY Ltd (Waivpay), together the “Administrators”.

ServiceWA is the fastest and most convenient way to claim this payment. Alternatively you can use a manual claim option to make a claim.

Terms and Conditions

• These Terms and Conditions (Terms) form a contract between the Administrators of the Program and the participants of the Program, hereinafter referred to as “You”, “Your” , “Their”, “Resident” or "Residents".
• Please read these Terms carefully before you purchase your tree and submit your claim as these Terms  contain important information about the approval and fulfilment of rebates under the  Program.
• The State of Western Australia (State) or DWER reserve the right to amend these Terms at any time.
• You acknowledge the Program may change from time to time or may be revoked altogether in the absolute discretion of either the State or DWER.
• On submission of a claim through the Program you accept you have read and agree to be bound by these Terms.

Program duration

• The Program is open from 9.00am Monday 28 July 2025 until 10,000 rebates have been claimed.

Eligibility requirements

• All residents of Western Australia who are 18 years of age or older, and who purchase and plant a native tree on their private property are entitled to a rebate of up to $150.
• Only one rebate claim can be submitted per Western Australian resident over the age of 18.
• Rebates are only available for purchases of native trees made at a commercial nursery or retailer located in Western Australia.
• A rebate can only be claimed after a native tree has been purchased and planted, from 9.00am Monday 28 July 2025 and until 10,000 rebates have been claimed.
• For the purposes of the Program, a native tree is defined as being indigenous to Australia, having a canopy over three meters in height at maturity and one that is not identified as a weed or declared pest under the Biosecurity and Agriculture Management Act 2007.
• If you are not the property owner, it is your responsibility to obtain the written consent of the property owner or agent to have the tree planted.
• Selection of the native tree, planting and maintenance is your responsibility. You agree to release and indemnify and keep indemnified DWER and the State from any loss, claim or liability arising out of, or in relation to a native tree that are the subject of this rebate except to the extent such loss, claim or liability is caused by DWER’s or the State’s negligence or breach of law.

Claiming the rebate

• The offer will be on a first-in-first-served basis until the 10,000 rebates have been claimed.
• As claims are processed on a first-in-first-served basis until available rebates are claimed, it is advisable you complete and submit your claim as quickly as possible after you have purchased and planted your tree. It is also advisable that you retain your tax invoice until you receive the approved rebate email.
• To be considered for a rebate, you will be required to provide the following details: the amount spent on your native tree purchase, the species of tree purchased, the name of the commercial nursery or retailer you purchased your tree from, your date of birth, postcode, email address and bank account details.
• You will also be required to upload a photo or scan a copy of your plant label showing the scientific or common name of the replacement tree purchased, your itemised tax invoice and agree to the Terms of the Program.
• Tax invoices dated prior to 9.00am Monday 28 July 2025 will not be accepted.
• An itemised tax invoice must be obtained to make a claim. The itemised tax invoice must include the business trading name and Australian Business Number (ABN) of the commercial nursery or retailer, total value (including GST), purchase date and itemised tree purchased.
• Handwritten tax invoices will not be accepted. This includes additions to a tax invoice such as a handwritten date or ABN, so you will need to ask the commercial nursery or retailer to provide a fully digitised, itemised tax invoice to submit an eligible claim.
• It is your obligation to obtain the correct tax invoice from the commercial nursery or retailer to submit an eligible claim. Substitutions such as EFTPOS receipts and screenshots of bank transactions are not eligible and should not be included when submitting a claim.
• Tax invoices must be in English. Tax invoices in languages other than English will not be accepted.
• Only one tax invoice can be uploaded per claim.
• Following a successful claim under the Program, you may not use the same tax invoice to make a claim under any other offer through ServiceWA or by the State now, or in the future.
• If a rebate payment was capped due to your maximum rebate of $150 being reached, the same tax invoice cannot be resubmitted by another person to claim any remaining amount on the tax invoice.
• The rebate will be transferred via EFT to a nominated Australian bank account.
• When applying for a rebate you must provide details of an Australian bank account for payment of the reimbursement. It is your responsibility to check the bank account details are correct as the Administrators accept no responsibility if the rebate is paid into the wrong bank account.
• Rebates will not be made via international bank transfers. If the bank account details provided are those of a bank not operating in Australia, the claim will not be accepted.
• The Administrators may in their absolute discretion approve or refuse an application for a rebate.

You must not submit a false claim or provide misleading information to the Administrators or breach any of these Terms. Failure to comply with this requirement may constitute a criminal offence and/or you may be required to repay the rebate which amount will be deemed to be a debt due and payable by you upon demand.

Collection and management of personal information

• In order to assess your rebate claim for the Program, DWER’s third-party provider, Waivpay, will collect personal information from you for the purposes of assessing rebate claims, Program administration and Program review.
• Information collected in the rebate claim form will be used by Waivpay to:
  • confirm your identity;
  • assess your eligibility to receive a rebate; and
  • to contact you when required about your claim.
• Your information may also be used for the purposes of reporting on claims or to assist in investigating misuse of the service or the claim process, and as required or authorised by law.
• At the conclusion of the Program, the entire record Waivpay holds about your rebate claim including your bank account details will be transferred to DWER and securely retained by DWER in accordance with its data retention requirements under the State Records Act 2000 after which time the record will be destroyed.  
• DWER will not use or disclose your information for direct marketing or any other purposes that are not stated in these Terms.
• Both the DWER and Waivpay Ltd, are committed to protecting the privacy of personal information. Any personal information collected, held, managed, used, disclosed or transferred will be held in accordance with the State’s privacy statement and Waivpay’s Privacy Policy.