Treebate Terms and Conditions

The Treebate Program (Program) is provided by the Department of Water and Environmental Regulation (DWER).

Western Australian residents are being encouraged to buy and plant native trees on their private property and claim a rebate of up to $150. The Program opened in July 2025 and will be on offer for four years.

The Program is being administered by DWER and WAIVPAY Ltd (Waivpay), together the “Administrators”.

The ServiceWA app is the fastest and most convenient way to claim this payment. Online and paper claim forms are also available via the DWER website.

These Terms and Conditions (Terms) have been updated for Year 2 of the Program and commence 9.00am Monday 3 August 2026. 

Terms and Conditions

• These Terms form a contract between the Administrators of the Program and the participants of the Program, hereinafter referred to as “You”, “Your”, “Their”, “Resident” or "Residents".
• Please read these Terms carefully before you purchase your trees and submit your claim as these Terms contain important information about the approval and fulfilment of rebates under the Program.
• The State of Western Australia (State) or DWER reserve the right to amend these Terms at any time. 
• You acknowledge the Program may change from time to time or may be revoked altogether in the absolute discretion of either the State or DWER.
• On submission of a claim through the Program you accept you have read and agree to be bound by these Terms.

Program duration

10,000 rebates are allocated to each year of the Program (Program Year). Each Western Australian resident can make one claim per Program Year. The date that your claim is approved will determine the Program Year your claim is applied to:

• Program Year 1 opened 9.00am Monday 28 July 2025 and closed at 8.59am Monday 3 August 2026. 
• Program Year 2 opened at 9.00am Monday 3 August 2026 and closes at 8.59am Monday 2 August 2027, or when 10,000 rebates have been claimed. 
• Program Year 3 opens at 9.00am Monday 2 August 2027 and closes at 8.59am Monday 7 August 2028, or when 10,000 rebates have been claimed. 
• Program Year 4 opens at 9.00am Monday 7 August 2028 and closes at 12 midnight Saturday 30 June 2029, or when 10,000 rebates have been claimed. 

Eligibility requirements

• All residents of Western Australia who are 18 years of age or older, and who purchase and plant up to five (5) native trees on their private property are entitled to a rebate of up to a maximum of $150 in each Program Year.
• One rebate claim can be submitted per Western Australian resident over the age of 18 in each Program Year. 
• Rebates are only available for purchases of native trees made at a commercial nursery or retailer located in Western Australia.
• A rebate can only be claimed after the native trees have been purchased and planted. 
• For the purposes of the Program, a native tree is defined as being indigenous to Australia, having a canopy over three meters in height at maturity and one that is not identified as a weed or declared pest under the Biosecurity and Agriculture Management Act 2007.
• If you are not the property owner, it is your responsibility to obtain the written consent of the property owner or agent to have the tree planted.
• Selection of the native tree/s, planting and maintenance is your responsibility. You agree to release and indemnify and keep indemnified DWER and the State  (including each of their officers, agents and contractors) from any loss, claim or liability arising out of, or in relation to a native tree as the subject of this rebate except to the extent such loss, claim or liability is caused by DWER’s or the State’s negligence or breach of law. 

Claiming the rebate

• The offer will be on a first-in-first-served basis until the 10,000 rebates have been claimed each Program Year. 
• No claims will be accepted after the Program closes at 5.00pm 30 June 2029. 
• As claims are processed on a first-in-first-served basis until available rebates are claimed, it is advisable you complete and submit your claim as quickly as possible after you have purchased and planted your tree/s. It is also advisable that you retain your tax invoice until you receive the approved rebate email. 
• To be considered for a rebate, you will be required to provide the following details: the species of tree purchased, the name of the commercial nursery or retailer you purchased your tree from, your date of birth, postcode, email address and bank account details.  
• You will also be required to upload a photo or scan a copy of a plant label for each tree purchased. The plant label must show the scientific or common name of the tree purchased, your itemised tax invoice and agree to the Terms of the Program.
• Tax invoices dated prior to 9.00am Monday 28 July 2025 will not be accepted. 
• A single itemised tax invoice from a commercial nursery or retailer must be obtained to make a claim. The itemised tax invoice must include the business trading name and Australian Business Number (ABN) of the commercial nursery or retailer, total value (including GST), purchase date and itemised tree/s purchased, including the trees’ scientific or common name.
• Unpaid invoices or order forms with payment outstanding will not be accepted. A rebate will only be paid where there is clear evidence that the eligible trees have been purchased and paid in full. 
• Unless the retailer has obtained an exemption from DWER, all claims require a printed or digital itemised tax invoice. Handwritten tax invoices will not be accepted. This includes additions to a tax invoice such as a handwritten date or ABN, so you will need to ask the commercial nursery or retailer to provide a fully digitised, itemised tax invoice to submit an eligible claim. 
• It is your obligation to obtain the correct tax invoice from the commercial nursery or retailer to submit an eligible claim. Substitutions such as EFTPOS receipts and screenshots of bank transactions are not eligible and should not be included when submitting a claim.
• Tax invoices must be in English. Tax invoices in languages other than English will not be accepted.
• Only one tax invoice can be uploaded per claim. If you are purchasing and planting more than one native tree, those trees must be purchased from the same commercial nursery or retailer located in Western Australia in one transaction under a single tax invoice.
• Following a successful claim under the Program, you may not use the same tax invoice to make a claim under any other offer through ServiceWA or by the State now, or in the future.
• If a rebate payment was capped due to the maximum rebate of $150 being reached, the same tax invoice cannot be resubmitted by another person to claim any remaining amount on the tax invoice.
• The rebate will be transferred via EFT to a nominated Australian bank account. 
• When applying for a rebate you must provide details of an Australian bank account for payment of the reimbursement. It is your responsibility to check the bank account details are correct as the Administrators accept no responsibility if the rebate is paid into the wrong bank account. 
• Rebates will not be made via international bank transfers. If the bank account details provided are those of a bank not operating in Australia, the claim will not be accepted.
• The Administrators may in their absolute discretion approve or refuse an application for a rebate.
• You must not submit a false claim or provide misleading information to the Administrators or breach any of these Terms. Failure to comply with this requirement may result in your claim being declined, recovery of any rebate amount paid (as a debt due and payable by you upon demand) and may constitute a criminal offence.  

Collection and management of personal information

• In order to assess your rebate claim for the Program, DWER’s third-party provider, Waivpay, will collect personal information from you for the purposes of assessing rebate claims, Program administration and Program review.
• Information collected in the rebate claim form will be used by Waivpay to:
  • confirm your identity;
  • assess your eligibility to receive a rebate; and 
  • to contact you when required about your claim.
• Your information may also be used for the purposes of reporting on claims or to assist in investigating misuse of the service or the claim process, and as required or authorised by law. 
• At the conclusion of the Program, the entire record Waivpay holds about your rebate claim including your bank account details will be transferred to DWER and securely retained by DWER in accordance with its data retention requirements under the State Records Act 2000 after which time the record will be destroyed.  
• DWER will not use or disclose your information for direct marketing or any other purposes that are not stated in these Terms. 
• Both DWER and Waivpay Ltd, are committed to protecting the privacy of personal information. Any personal information collected, held, managed, used, disclosed or transferred will be held in accordance with the DWER’s Privacy Collection Notice and Waivpay’s Privacy Policy.

Online and paper claims

• Claims made through the alternative online or paper claim forms (non-ServiceWA app) must be accompanied by appropriate proof of identity documentation. Identity verification will be conducted in accordance with a 100-point identity check system. It is your responsibility to ensure all submitted identity documents are clear and accurate copies of the original documents. Claims submitted with missing, illegible, or unclear identity documentation will be declined.
• The Administrators accept no responsibility for paper claim forms that are lost, delayed, or not received in the mail. All risk associated with postage and delivery lies solely with you. It is your responsibility to ensure paper claim forms are correctly addressed.

Important Disclaimer 

• You participate in the Program at your own risk. While reasonable care has been taken to ensure that the information provided in this document and otherwise communicated to you in connection with the Program is correct, you are responsible for making your own enquires, assessing the suitability of the Program for your circumstances and deciding whether you wish to participate. 
• To the maximum extent permitted by law, neither DWER nor the State make any representations or warranties as to the accuracy, completeness or suitability of the information contained in this document. The State and DWER disclaim all liability for any loss, damage or expense (including by reason of negligence or otherwise) incurred in connection with the use of, or reliance on, this document or any part of it, participation in the Program, the purchase or planting of any trees, or any delays, variations or refusals associated with the Program.