An advocate is someone you have nominated to act on your behalf in relation to any housing matters you have with Housing and Works.
Why use an advocate?
An advocate can help you have fair access to all Housing and Works services. We encourage our clients who need help when contacting Housing and Works, to engage an advocate.
Who can be an advocate?
An advocate may be:
- someone working for a professional support service
- a friend or relative nominated by you.
How do I start using an advocate?
Housing and Works requires your permission to share your information. If you are engaging an advocate, you will be required to have that person complete the Agency/Advocate Consent Form (PDF, 477KB). You can download and complete the form and return it to your nearest Housing office - either in person or via email or post. See our list of Housing office locations and contact details.
This process is to protect you and ensure that private and confidential information is only shared with your nominated advocate.
You will need to complete this form even if your advocate is a family member or friend.
What will happen when I use an advocate?
Your advocate will help you to access services including advocacy, counselling and emergency relief. They can interact with Housing and Works and speak on your behalf.
You can also bring your advocate to meetings held with Housing and Works.
Where do I find an advocate?
- You may nominate a support service as your advocate.
- Local and state-wide support services are listed in our Help is Available brochures. You can contact your local Housing office for a copy.
- Alternatively, you may nominate a friend or family member to become your advocate.
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