The Victim Liaison Team (VLT) sits within the Victim Services directorate of the Office of the Commissioner for Victims of Crime.
Staff within the VLT respond to a wide range of enquiries by providing information and referrals to relevant service providers and liaising with other stakeholders on behalf of victims. As a result of these interactions, VLT staff also provide advice to the Commissioner for Victims of Crime on issues that impact victims of crime.
The VLT are also responsible for facilitating the below services:
Homicide Assistance Payments Scheme
Under the Homicide Assistance Payments Scheme, bereaved individuals may be eligible for financial assistance from the following services:
- Funeral Assistance Service
- Biological and Forensic Cleaning Service
- Ambulance Payment Service
Breach of Victim Treatment Guidelines Complaints
The Victims of Crime Guidelines outline the standard of treatment victims of crime should receive by all State Government agencies and employees. If you feel that a State Government agency or Public Officer has not met your needs according to these guidelines, you may be able to submit a complaint.
It is important to know when you submit a complaint that the guidelines do not create legal rights or obligations. They set expectations for how victims should be treated, but do not provide a legal right to a particular service or outcome.
If you feel that your needs have not been met in line with these guidelines, Victims of Crime Guidelines page.
High Risk Serious Offender (HRSO) victim submissions
The High Risk Serious Offender Act 2020 provides victims with the ability to make submissions to the court. If you are eligible to provide a submission, you will be contacted by the Victim Engagement Team with information for how to prepare a submission and how you can be supported.
Find out more information about the HRSO process.
Further Information
For general enquiries, contact the team on 1800 214 655 or victims@justice.wa.gov.au.
