Where we are

What the WA Government has achieved over the past four years.
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The past four years have positioned us, the WA Government, to deliver the Digital Strategy.

Under the guidance of DigitalWA: Western Australian Government ICT Strategy 2016-20, we have been moving away from legacy ICT systems and practices, and adopting common digital approaches across agencies.

We established the Office of Digital Government to further advance digital reform across government. The Office is focused on six key digital transformation areas:

  • improving our online services;
  • implementing higher cyber security standards;
  • building our data analytics capabilities;
  • developing policies that support a culture of data protection and sharing;
  • transforming how we purchase ICT services; and
  • investigating strategies to reduce the digital divide in WA.

The WA Government is now more agile and efficient than ever before. We’re ready to really harness digital, to transform the way we deliver services to Western Australian people, communities and businesses.

ServiceWA

We’re starting to make it easier to connect with the WA Government by bringing services together in one place, both in-person at a trial ServiceWA centre; and online through our investment in digital capabilities.

Cyber security

We’ve established cyber security standards, improved coordination of cyber security efforts across government and strengthened engagement with key external partners.

Digital services

We’ve adopted a common approach to make our digital services more accessible and responsive to community needs. We’re implementing this approach on our website, WA.gov.au, which brings together informational services from across government.

Open data

We’re more open to share and harness the value of data. We publish data that will drive innovation, research and better decision-making for the community and businesses on data.wa.gov.au.

Reducing the digital divide

We’ve consulted on the draft Digital Inclusion in WA Blueprint to guide how to become a more digitally inclusive State.

ICT as a service

We’re shifting from owning and operating ICT infrastructure to consuming ICT as a service. This allows us to be more agile, get more value for our money and focus on the business needs of agencies in delivering services to the community.