What does ICT Modernisation mean?
ICT modernisation refers to the process of updating and improving an organisation's existing ICT environment and the people, processes and technology required for greater efficiency and effectiveness to ultimately enable transformation. This is enabled through:
prioritising a pipeline of works; and
clearly articulating total costs of ownership and benefits to be realised.
What is an ICT Modernisation Framework?
The ICT Modernisation Framework provides agencies with a structured approach to developing an ICT Modernisation Strategy. This framework supports the assessment of current ICT maturity, identification of key initiatives, and prioritisation of work efforts, costs, and benefits at a strategic level.
The ICT Modernisation Strategy Framework is designed to help agencies develop and deliver a comprehensive modernisation strategy. It guides users through identifying key drivers, assessing the current state, defining a target state, and outlining a high-level roadmap to achieve modernisation initiatives.
When to apply the ICT Modernisation Framework?
The ICT Modernisation Framework should be applied when undertaking initiatives that aim to enhance digital capabilities, streamline operations, and future-proof technology environments. It is particularly relevant for both project-based work and business-as-usual (BAU) activities where improvements to infrastructure, software, data, and security are being considered. Such work may include:
upgrading infrastructure and hardware - e.g. replacing ageing servers and networking equipment/s;
using Cloud-based services – e.g. migrating core business platform to a Cloud provider – Amazon Web Services (AWS), Azure or Google Cloud Platform (GCP);
improving applications and software – e.g. transitioning from a legacy system to a modern, user-friendly web-based solution;
updating data management processes/techniques –e.g. implementing a data lake and using advanced analytics;
enhancing cybersecurity posture – e.g. adopting a zero-trust security model;
implementing automation and artificial intelligence (AI) into practice – e.g. using robotic process automation to streamline operations and using AI to optimise and improve efficiency; and
introducing agile and DevOps approaches – e.g. Shifting from a traditional waterfall methodology to an agile approach by incorporating DevOps practices and CI/CD pipelines.
What is included in the ICT Modernisation Framework Package?
The framework package comprises five core components:
00 - Overview - ICT Modernisation Framework
Show moreShort overview outlining the templates and tools included in the ICT Modernisation Framework.
01 - ICT Expenditure Financial Guidelines
Show moreDesigned to improve the transparency and consistency of ICT expenditure tracking and reporting though standard categorisation and treatment of costs.
This document is hosted by the Department of Treasury and Finance. To request access, please email DCF@dtf.wa.gov.au.
02 - ICT Modernisation Strategy
Show moreSix tools and templates for developing and delivering a modernisation strategy that outlines key drivers, provides an assessment of the current state, defines the target state, and presents a high-level roadmap for achieving the target state initiatives.
02a - Agency ICT Modernisation Strategy Framework
The starting point and guiding tool for developing a modernisation strategy.
02b(i) - ICT Modernisation Strategy Template
Instructions, tools, and templates to define an effective and executable modernisation strategy.
Download the ICT Modernisation Strategy Template
02b(ii) - ICT Modernisation Roadmap Template
Provides agencies with the approach needed to define and implement an effective and actionable modernisation roadmap.
Download the ICT Modernisation Roadmap Template
02b(iii) - ICT Modernisation Maturity Assessment
Evaluation tool for agencies to understand their current and target maturity levels.
02b(iv)- ICT Modernisation Prioritisation Framework*
A tool for agencies to perform a modernisation evaluation of current and future applications.
Download the ICT Modernisation Prioritisation Framework
02b(v) - ICT Modernisation Application Assessment*
Evaluates various attributes to categorise each application into indicative treatment pathways
Download ICT Modernisation Application Assessment
*These two supporting tools should be utilised when agencies are modernising their application landscape.
03 - ICT Modernisation Total Cost of Ownership and Benefits Model
Show moreIs a standard tool for agencies to outline the the direct and indirect costs of acquiring, operating, and maintaining a technology product or system throughout its lifecycle along with the expected benefits realised through modernisation efforts. Agencies are required to complete the TCO and Benefits Model for all ICT projects with an estimated total cost over $5 million. When completing the TCO and Benefits Model, agencies should refer to the ICT Expenditure Financial Guidelines and the ICT Modernisation Benefits Realisation Framework.
This document is hosted by the Department of Treasury and Finance. To request access, please email DCF@dtf.wa.gov.au.
04 - Agency ICT Modernisation Benefits Realisation Framework
Show moreProvides agencies with the foundations for establishing a Benefits Realisation function to track and report on benefits realised because of modernisation (aligned with the WA Government ICT Benefits Realisation Framework).
Download the Agency ICT Modernisation Benefits Realisation Framework
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