Appeals process overview

The appeals process consists of five key stages, each designed to ensure transparency, fairness and timely resolution.
Last updated:
appeal process map

Stage 1: Lodgement 

  • When: During the appeal period.  
  • What happens: Appeals may be lodged by eligible parties. 
  • Ends: When the appeal period closes. 

Stage 2: Scoping

  • When: Begins after the appeal period ends. 
  • What happens: Appeals are assessed for validity against legislative requirements. 
  • Timeframe: Within 10 business days.   

Stage 3: Investigation and reporting

  • When: Starts once an appeal is deemed valid. 
  • What happens: The Office of the Appeals Convenor assesses the appeal on its merits. 
  • Ends: When an appeal report is submitted to the Minister.  
  • Timeframe: Target within 60 calendar days of receiving final responses from the original decision-maker and proponent. 

Stage 4: Decision-making 

  • When: Begins when the Minister receives the appeal report. 
  • What happens: The Minister considers the report and decides. 
  • Ends: When the decision is published you can find it at Search appeal

Stage 5: Implementation 

  • When: Starts once the Minister’s decision is published. 
  • What happens: The original decision-maker implements the decision.  
  • Ends: When the decision is fully implemented. 

Have a question or want to report a problem?

Fill in the form to get assistance or tell us about a problem with this information or service.

Send feedback