Provide a fair, independent and timely external review service
- Provide an efficient and effective early resolution process.
- Provide a fair, timely and effective formal external review process.
- Provide clear decisions, with reasons, to best inform the public.
Enhance the information access culture in Western Australian government agencies
- Provide clear, accurate, relevant and timely advice to agency staff to enhance their understanding of their responsibilities under the Freedom of Information Act 1992.
- Ensure our resources, tools and training services support information access competency within agencies.
- Identify and recommend changes to legislation and administrative practice that will facilitate improved information access practice across the State.
- Explore opportunities for collaboration to champion the principles of open government.
Enhance public awareness and understanding of freedom of information in Western Australia
- Ensure we provide the community with accessible, inclusive and user-friendly information.
- Increase community awareness of freedom of information rights.
- Promote community understanding about the role of the Information Commissioner.
Foster a supportive and collaborative workplace that advances staff capabilities and encourages innovation and creativity
- Ensure that our organisational structure promotes open lines of communication.
- Value and acknowledge achievements.
- Explore flexibilities that enhance working arrangements and professional development.
- Cultivate a positive organisational culture that supports personal wellness.
Invest in sound information systems that support our operational needs
- Use technology to improve efficiency and accessibility to our services.
- Implement a case management system that meets our reporting needs.
- Transition to an electronic records management system to better manage our record-keeping obligations.
- Refine, review and improve our knowledge management system.
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