Strategic Goals 2025 to 2026
Foster trust and accountability by promoting an effective information access and privacy culture across Western Australian government agencies and other regulated entities
- Provide clear, accurate, relevant and timely advice to agency staff to enhance their understanding of their responsibilities under the Privacy and Responsible Information Sharing Act 2024 and Freedom of Information Act 1992
- Ensure our resources, tools and services support information access and privacy competency within agencies and other regulated entities
- Identify and recommend changes to administrative practice to facilitate improved information access and privacy practices across Western Australia
- Explore opportunities for collaboration to champion privacy and open government
Provide a fair, independent and timely external review service
- Provide an efficient and effective early resolution process
- Provide a fair, timely and effective formal external review process
- Provide clear decisions, with reasons, to best inform the public and government agencies
Enhance public awareness and understanding of privacy and freedom of information in Western Australia
- Ensure we provide the community with accessible, inclusive and user-friendly information
- Increase community awareness of privacy and freedom of information rights
- Promote community understanding about the role of the Information Commissioner
Foster a supportive and collaborative workplace to advance staff capabilities and encourage innovation and creativity
- Ensure our organisational structure promotes open lines of communication
- Value and acknowledge achievements
- Enhance working arrangements and professional development
- Cultivate a positive organisational culture that supports wellbeing
Invest in sound information systems to support our operational needs
- Use technology to improve efficiency and accessibility to our services
- Procure a case management system to manage increased volumes of work across privacy and freedom of information
- Transition to an electronic records management system to better manage our record-keeping obligations
- Refine, review and improve our knowledge management system
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