Agencies working together in the IOT

News story
The Equal Opportunity Commission spent two weeks in the Indian Ocean Territories on Christmas and Cocos (Keeling) Islands providing community outreach and education to the communities there recently.
Agencies with the Christmas Island Women's Association

Community Education and Outreach Officer Stephen Goodall and Senior Education and Conciliation Officer Sandra Hunter joined officers from Health and Disability Service Complaints Office (HaDSCO), the WA Ombudsman and Consumer Protection on the outreach visit which gave community members the opportunity to discuss complaints and learn more about their rights and responsibilities.

"Because the Equal Opportunity Commission, HaDSCO, the WA Ombudsman and Consumer Protection all receive complaints from the public, there is a synergy between our agencies which makes community outreach very streamlined," Stephen said.

He said as the IOT were so far removed from the metropolitan area, providing a one-stop-shop helped community members better connect to essential government services.

"We ran Information Sessions and Complaint Clinics for community organisations, business enterprises and held meetings with the various government departments and both local government offices of Cocos (Keeling) Island and Christmas Island," he said.

Stephen said he looked forward to his next visit during the 2022/23 financial year.

"Christmas and Cocos Islands are so rich with diversity and because of this the issues impacting the people there are also very diverse, so it is very important we maintain a presence there to provide these essential services to those communities," he said.


Page reviewed 29 June 2021