Positive Feedback
If you have had a positive experience with us, we would appreciate hearing about it. Your feedback helps us understand what is working well and allows us to recognise staff who provide high-quality service.
Positive feedback is recorded and shared with relevant staff and management.
You can share positive feedback by phone, email or in writing
Suggestions
We value suggestions as an important part of continuous improvement. Your ideas help shape how we deliver our services and respond to the needs of the community.
If you would like to make a suggestion, you can raise it with the person you are dealing with or contact us directly.
Complaints About our Services
Complaints are an important way for us to be accountable and to identify opportunities to improve our processes, services and communications. We are committed to responding to complaints in a fair, timely and professional manner.
If you would like to make a complaint about the Commission, you can write to us or email eoc@eoc.wa.gov.au.
Please note: You can share feedback or raise a concern with confidence. All feedback is treated respectfully and considered carefully.
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