With the developing situation, MyLeave is taking responsible steps to reduce the spread of the novel COVID-19 coronavirus and adapt to our customers’ needs.
The health and well being of our staff and fellow construction industry customers is our highest priority. We have moved our operations to remote-based working and closed our office to the public until further notice. These proactive measures leave us in a solid position for a continuation of network services and business operations.
We have implemented the following interim measures:
- Our office is closed to the public until further notice.
- All transactions and applications, including claims for Long Service Leave, are email only
- Our remote operators are responding to queries sent to hi@myleave.wa.gov.au and ‘contact us’ queries submitted through our website.
- Our website remains the primary source for information and troubleshooting common queries and questions – always check here first before contacting us, as the answer you require may already be addressed here.
- MyLeave recognises that the current climate may be causing financial difficulties for employees and employers in the construction industry. While MyLeave is very sympathetic, we are unable to make any payments to members who have not yet reached 7 years of service in the construction industry as defined in current legislation.
We continue to follow the advice provided by the WA Department of Health and the Australian Government Department of Health
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