RAAP visits the Pilbara

News story
The Regional Awareness and Accessibility Program (RAAP) recently travelled to the Pilbara recently visiting Newman, Jigalong, Tom Price and Paraburdoo.
Group shot of RAAP agencies and community members

As well as the WA Equal Opportunity Commission, the RAAP includes the WA Ombudsman, the Commonwealth Ombudsman, Health and Disability Services Complaints Office and the Office of the Information Commissioner.

WA Equal Opportunity Commission Manager Strategy and Engagement Diana MacTiernan said it was an effective way of providing government services to people living in regional and remote areas could access five agencies at once. 

"People living in the regions often feel public services are difficult to access because WA is such a large state and agencies are generally based in Perth,” she said.

"The RAAP creates a temporary one-stop-shop in their regional centre so residents can access the government services they require.”

“It is also a way to readily understand the distinct services offered by each agency,”  Ms MacTiernan said.

She said it was especially effective for people living on remote communities as they were even further distanced from services.

"We were especially pleased we were able to visit Jigalong and provide community outreach to the community living there, as well as community members from Wakathuni at an Aboriginal community information forum in Tom Price during our visit,” she said.

The RAAP was also able to visit the communities of Bellary and Youngaleena on the final leg of the trip. 

Page reviewed 23 November 2022