Before you apply
You’ll need
- Completed transfer application form
- Three business references, completed using the approved pro‑forma
- An original fidelity bond or approved pro forma bank guarantee ( $6,000 for individual applicants, $10,00 for company applicants)
- OR Where a fidelity bond or approved security has already been lodged by the existing licensee, a written undertaking from the surety agreeing to hold itself liable in respect of the proposed licensee, provided the bond or security is in the correct amount.
- Written notification of trust account details within 14 days of opening the account(s), including:
- account name(s), ensuring the licensee’s name is included
- bank name and address
- BSB and account number(s)
How to apply
By post or in person
| By Post | In Person |
|---|---|
Post to: Licensing Services |
Customer Service |
Fees
Refer to the Debt Collector Licensing fees page for current fee information.
Business reference
Show moreApplicants must provide two business references that:
- Are completed using the approved pro‑forma
- Are not from relatives, domestic partners, subordinates, business partners, or co‑directors
- Include at least one referee external to the applicant’s current place of employment
- Outline at least two years of full‑time relevant experience in the preceding five years
- Include only information relevant to the applicant’s character, repute, and fitness to hold a licence
References must be sufficiently detailed to allow assessment.
If Consumer Protection cannot determine suitability due to insufficient information, the reference will not be accepted.
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