The Department receives referrals or notifications of concern about the wellbeing of children from many sources. These include from occupational groups which are mandatory reporters of child sexual abuse, family and community members, health and medical professionals, education providers, police, and service providers in the community services sector.
When the Department receives information that raises concerns about a child’s wellbeing, it has a responsibility to make inquiries to determine whether further action should be taken to safeguard or promote the child’s wellbeing.