Assessment and Investigation Processes for Child Safety Concerns Policy

Guidance
The purpose is to guide practice and promote consistency across districts when assessing and responding to concerns for a child’s wellbeing, including allegations of child abuse and neglect.
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The Department receives referrals or notifications of concern about the wellbeing of children from many sources. These include from occupational groups which are mandatory reporters of child sexual abuse, family and community members, health and medical professionals, education providers, police, and service providers in the community services sector. 

When the Department receives information that raises concerns about a child’s wellbeing, it has a responsibility to make inquiries to determine whether further action should be taken to safeguard or promote the child’s wellbeing.

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