The Department of Local Government, Industry Regulation and Safety is able to investigate alleged underpayments of:
- WA award pay rates and leave entitlements for private sector and local government employees;
- minimum pay rates and leave entitlements under the Minimum Conditions of Employment Act;
- long service leave entitlements under the Long Service Leave Act; and
- local government with underpayment of a long service leave entitlement under the Local Government (Long Service Leave) Regulations 2024.
If you make a formal complaint to Private Sector Labour Relations, the complaint will generally be referred to conciliation. Most complaints are resolved quickly and satisfactorily through conciliation. If, however, the conciliation process is not successful, it may be referred to a formal investigation.
There are public interest guidelines that a complaint must meet before Private Sector Labour Relations may formally investigate a complaint. The public interest guidelines are set out in the Private Sector Labour Relations Compliance and Enforcement Policy.
If your claim does not meet the public interest guidelines and Private Sector Labour Relations decides not to progress your complaint, you can take your claim directly to the Industrial Magistrates Court (IMC) using the information in the below publication to assist you.
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