Disaster and emergency support services

Under the Western Australian emergency management arrangements, the Department of Communities is responsible for coordinating the provision of welfare support services to people affected by an emergency or disaster.
Last updated: 6 January 2023

An emergency situation has been declared in the Kimberley region with major flooding affecting Fitzroy Crossing and surrounding communities. For the latest information, please visit Emergency WA, and also keep up to date through the DFES WA Facebook page.

To assist in coordinating the provision of welfare services, six functional areas have been identified. Depending on the event this support may include:

  • emergency accommodation
  • emergency food provision
  • emergency clothing and personal requisites
  • personal support services
  • registration and reunification
  • financial assistance.

For up to date information on active emergencies please visit Emergency WA.

Communities is committed to providing information as it becomes available. Follow us on Facebook for regular updates.

Support services

Welfare assistance

Assistance may be made available to people who have been affected by an emergency or disaster.

Other services may include emotional support, information, referral pathways, advocacy, counselling, and psychological services.

Please visit a local Recovery Centre or contact the Disaster Response Hotline on 1800 032 965 to discuss what assistance is available to you.

Disaster Response Hotline

If you have been affected by a large-scale emergency or disaster, welfare support assistance may be available via the Department of Communities.

Please contact the Disaster Response Hotline on 1800 032 965.

For life threatening emergencies please call 000.

Donations

If you would like to offer support or assistance, you can contribute to the Lord Mayor’s Distress Relief Fund, or contact your local charity for advice on how you can help.

Volunteering

In times of emergencies local volunteers can provide vital support for welfare relief and community recovery.  You can find out more and register your interest on WA’s Emergency Volunteering platform operated by Volunteering WA.   

Active recovery

WA’s recovery activities are underpinned by the National Principles for Disaster Recovery and are delivered across four environments: social, built, economic and natural.

For additional information please visit Emergency WA.

Communities is committed to providing information as it becomes available. Follow us on Facebook for regular updates.