The 131 954 Apprenticeship Office Helpline will not be operational during this time. Please email your enquiries to ApprenticeshipOffice@dtwd.wa.gov.au and they will respond to your enquiry in the new year.
Training contracts can continue to be lodged during the closure and will be assessed from when the office reopens on Friday 2 January 2026.
Training contract changes can still be submitted via the Western Australian Apprenticeship Management System (WAAMS) online client portal during the closure period.
Emails or other training contract related requests received during the closure will be actioned from 2 January 2026.
Our role and responsibility is in accordance with Part 7 of the Vocational Education and Training Act 1996 (the Act), the associated Regulations, and the WA Apprenticeship and traineeship policy.
Select from the topics below to access key information and resources to assist and support you in managing the apprenticeship or traineeship training contract. You can also contact our Apprenticeship Office Support Hotline for information and support, or use our online enquiry form.
P: 13 19 54 (For callers outside of Western Australia: 08 6551 5499 or 08 9224 6550)
E: apprenticeshipoffice@dtwd.wa.gov.au
Apprenticeship Office online enquiry form
Information about getting an apprenticeship or traineeship is available on the Jobs & Skills WA website at jobsandskills.wa.gov.au.
General information and contacts
Apprenticeship/ traineeship training contract
Making a change to the training contract
Transfer or cancel a training contract
Trade certificates and Trade Skills Recognition
Financial incentives to employ and train
Register of Class A/B qualifications
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