Education and Training

The Commission’s Strategy, Engagement and Education team has a unique range of expertise and practical experience in the areas of education and training, law, human resources, organisational change, and community development.
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Strategy, Engagement and Education Services

The Equal Opportunity Commission delivers training and education to help organisations, communities and individuals understand their rights and responsibilities under the Equal Opportunity Act 1984 (WA).

Through our complaint handling and engagement work, we hear directly from people and organisations across Western Australia. This experience shapes our training, ensuring it is practical, current and grounded in real-world issues.

Our training focuses on building inclusive cultures and preventing discrimination, harassment and victimisation before problems arise.
 

How we deliver training

Training can be delivered:

  • Face to face

  • Online

  • In hybrid formats

Sessions can be held:

  • At your workplace

  • At a venue of your choice

  • At the Commission’s accessible training facility at Albert Facey House

  • Across metropolitan and regional Western Australia

We work with you to ensure training is relevant, engaging and suited to your audience.
 

Who Our Training is For

Our training is suitable for a wide range of participants, including:

  • Managers and supervisors

  • Employees and non-supervisory staff

  • Contact officers

  • Equity and grievance officers

  • Equal opportunity committees

  • Human resource and employee relations consultants

  • Students

  • Volunteers and community members

Participants consistently describe our sessions as practical, informative, interactive and thought provoking. Many report increased confidence in understanding and applying equal opportunity principles.

Group sizes

Most courses require a minimum of eight participants.
Maximum group size varies depending on the course content and venue, allowing for meaningful discussion and participation.
 

Our Courses

Customised training

Organisations that take proactive steps to strengthen workplace culture are better positioned to retain staff and support diverse communities.

The Commission has delivered more than 2,000 training sessions to over 38,000 participants across Western Australia.

In addition to our standard courses, we work in partnership with organisations to customise or develop training that is practical, focused and cost effective.

 

Standard courses

We deliver a suite of standard courses throughout the year. These courses are open to the public and scheduled on a six-monthly basis, with programs released in January and July.

Our standard courses include:

  • Equal Opportunity Law in WA

  • Equal Opportunity Law for Managers

  • Sexual Harassment: Recognition, Responsibility and Response

  • Workplace Culture: Discrimination, Harassment and Bullying

  • Contact Officer Role Training

  • Equity and Grievance Officer Role Training

Further information about upcoming courses, pricing and registration is available below.

 

Regional training

Training is available outside the metropolitan area.

Additional charges may apply to cover travel and accommodation costs. These costs will be discussed in advance and may be reimbursed or paid directly to suppliers by prior arrangement.

To discuss regional training, please contact the Commission.

 

Social and community services sector

We provide training and information sessions for community organisations that deliver advocacy and information services relating to equal opportunity.

Sessions may cover:

  • The role and functions of the Equal Opportunity Commission

  • Understanding unlawful discrimination, harassment and victimisation

  • How policies, procedures and practices may constitute discrimination

  • Responding to and handling complaints

  • The Commission’s complaint process

Community education courses are free for not-for-profit organisations, community groups, volunteers, individuals using not-for-profit services, and some non-government organisations.

We can also participate in conferences, forums, meetings and community workshops to deliver presentations tailored to your audience.

Upcoming Courses

Contact Officer

As a Contact Officer, you can play an important role in your organisation.

The Contact Officer workshop is a full-day course where you will:

  • Gain knowledge regarding equal opportunity laws and concepts.
  • Acquire knowledge and skills to act as a first point of contact in dealing with queries and complaints.

Duration: Full day (9.30am to 4:30pm)

Cost (incl GST): $417 p/p (morning tea and light lunch provided)

2026 Dates: 17 March, 12 May, 18 August, and 13 October

 

 

Equity Grievance Officer

How to handle a complaint as an Equity Grievance Officer

The two-day Equity Grievance Officer workshop will:

  • Clarify what an Equity Grievance Officer does;
  • Discuss how to handle conflicts of interest;
  • Teach you interview skills with practice scenarios;
  • Introduce you to mediation skills.

Please note that this course does not cover investigation skills.

Duration: Two days 

Cost (incl GST): $829 p/p (morning tea and light lunch provided)

2026 Dates:  17 - 18 March, 12 - 13 May, 18 - 19 August, and 13 - 14 October

 

 

 

Workplace Culture - Discrimination, Harassment and Bullying

While each organisation has different structures, policies and needs, there are some fundamental ways to ensure there is a positive workplace culture that includes a commitment to responsible and respectful leadership, management and personal behaviour.

This course aims to provide participants with:

  • An understanding of discrimination, harassment, bullying and victimisation;
  • An appreciation of the dynamics within workplace culture;
  • Issues associated with responsibility and liability;
  • Tools to respond to, and work to prevent, harassment, bullying and victimisation in the workplace.

Duration: 4 hours

Cost: $302 per person

2026 Dates: Please enquire by emailing our team at training@eoc.wa.gov.au 

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