Parenting helpline

The parenting helpline aims to provide timely responses for immediate parenting concerns and connect parents and carers to relevant services and resources.

The helpline is serviced by Ngala and is open to families of children aged 0 to 18.

Call 61 8 9368 9368 or 1800 111 546 for country callers.

The helpline is available Monday to Sunday, 8.00am to 8.00pm. 

Outside these hours, the call-back service allows parents to leave a message so that they can receive a call back as soon as possible.

Page reviewed 16 September 2020