Community Education and Training

The Commission’s education team has a unique range of expertise and practical experience in the areas of education and training, law, human resources, organisational change, and community development.
Diana MacTiernan training

 

 

 

 

 

 

The Equal Opportunity Commission is in the position to observe at first hand the experiences of complainants, respondents and organisations.

We use this knowledge to keep our training programmes contemporary and relevant. We can deliver training at the organisations work site, at a venue of your choice, or at the Commission's fully equipped centrally located and easily accessible training facility.

Participants can be, but are not limited to:

  • Managers and Supervisors
  • Employees or Non - supervisory staff
  • Contact Officers
  • Grievance or Equity Officers
  • Equal Opportunity Committees
  • Human Resource or Employee Relations Consultants
  • Students

Participants who have attended our training have described sessions as practical, informative, thought provoking, challenging, interactive and engaging.

The minimum requirement for all courses is eight people; however the maximum size depends on the type of training and the venue.

These are the types of courses the Commission offers:

Customised courses

Organisations that examine their workplace culture and take positive steps to prevent discriminatory practises and behaviour have proven to be more competitive in retaining a skilled workforce and servicing a wider and more diverse clientele. We have delivered over 2,000 training sessions to over 38,000 people.

As well as offering a range of general training courses, we work in partnership with clients, understanding that your needs are unique. We are able to customise and/or develop training that is cost effective and focused to suit the requirements of your organisation.

Regional courses

Additional charges apply to cover costs associated with travel and accommodation. We will either seek reimbursement or ask you to pay charges direct to the travel or accommodation supplier. To discuss training outside the metropolitan region please contact us.

Social and community services sector

The Commission provides a range of training and information sessions for community organisations that provide advocacy and information services relating to equal opportunity.

These sessions can range from the role of the Equal Opportunity Commission, its functions, meanings of unlawful discrimination, how policies, procedures and practises may constitute discrimination, through to the processes of handling or responding to a complaint.

If your organisation is planning a conference, meeting or forum, or a broader community workshop we can arrange to participate and present any of our information sessions on the role and function of the Equal Opportunity Commission.

Standard courses

The Equal Opportunity Commission conducts a suite of standard courses which are provided on a regular basis throughout the year. They are available to the public and scheduled six-monthly in January and July.

Please see the list standard courses below for more information about the courses, pricing and how to register your attendance.

Upcoming courses

Contact Officer Role - 21 October 2020

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October 21, 2020 9.00am - 4.30pm
Location: Perth, WA, Australia
Address: Albert Facey House , 469 Wellington Street
Email: training@eoc.wa.gov.au
Phone: (08) 9216 3900

Duration: Full day - 9:00 am to 4:30 pm

What is being a Contact Officer all about?

The Contact Officer Role workshop is a full day course where you will:

  • Get introductory knowledge of equal opportunity laws
  • Be given the skills and knowledge to act as a first point of contact in dealing with complaints.

Cost: $402 (GST incl)

Registration is required. A confirmation email will be sent to registered participants.

To make training effective participants are requested to bring along organisational policy that outlines Equal Opportunity Principles and Grievance Procedures to deal with equal opportunity matters, notepaper and a pen.

Other: Light Lunch provided

Other available dates for this course:

  • TBA

Disclaimer: Minimum numbers are required for courses to be viable. If not, there could be a possibility of the course being cancelled.

ADDITIONAL INFORMATION
The Commission can provide customised training at your organisation, or nominated venue, as required to suit your particular needs.

Facsimile: (08) 9216 3960 

Mail:
Equal Opportunity Commission
PO Box 7370
Cloisters Square
PERTH WA 6850

Venue for metropolitan calendar courses
Equal Opportunity Commission
Albert Facey House
469 Wellington Street
PERTH WA 6000


Free Call for Country callers from a landline: 1800 198 149
TTY No: 9216 3936

Cancellations

  • Cancellations received more than 7 working days prior to commencement of the course will be free of charge.
  • Cancellations received less than 7 working days prior to commencement of the course will be charged the full fee.
  • Cancellations should be provided in writing or by email to training@eoc.wa.gov.au

Substitution of another Participant

Substitutions may be made at any time up to the commencement of the course by calling the Administration Officer, Community Education on 9216 3927 or email training@eoc.wa.gov.au

No Shows

Enrollees who do not attend the class will be charged the full fee.  Enrollees who do not attend due to sickness may be transferred to another course upon receipt of a doctor's certificate.

Courses cancelled by the Equal Opportunity Commission

In the event a course is cancelled by the Equal Opportunity Commission all enrollees will be notified and be offered a place on the next available program.

To find out more information about any of the courses listed in this document, or to discuss your training options please contact the Commission on (08) 9216 3900 or email training@eoc.wa.gov.au.

 

Equity Grievance Officer Role (2 days) - 21&22 October 2020

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October 21, 2020 9.30am - 4.30pm
Location: Perth, WA, Australia
Address: Albert Facey House, 469 Wellington Street
Email: training@eoc.wa.gov.au
Phone: (08) 9216 3900

Two Full Days: 9:30 am to 4.30 pm

Have you just started in an Equity Grievance Officer Role and want to know how to handle a complaint?

The two day Equity Grievance Officer Role workshop will:

  • Clarify what an Equity Grievance Officer does;
  • Discuss how to handle conflicts of interest;
  • Teach you interview skills with practice scenarios;
  • Help you develop mediation skills;
  • When you need to investigate and what that would involve.

Prerequisite course: Introduction to Equal Opportunity Law

Please note that this course does not cover full investigation skills as time does not permit.

Cost: $711 (GST incl)

Registration is required. A confirmation email will be sent to registered participants.

Other: Light Lunch provided

To make training effective participants are requested to bring your organisational policy that outlines Equal Opportunity Principles and Grievance Procedures to deal with equal opportunity matters, notepaper and a pen.

Another available date for this course:
TBA

Disclaimer: Minimum numbers are required for courses to be viable. If not, there could be a possibility of the course being cancelled.

Additional Information

The Commission can provide customised training at your organisation, or nominated venue, as required to suit your particular needs.

Facsimile: (08) 9216 3960 

Mail:
Equal Opportunity Commission
PO Box 7370
Cloisters Square
PERTH WA 6850

Venue for metropolitan calendar courses:
Equal Opportunity Commission
Albert Facey House
469 Wellington Street
PERTH WA 6000

Free Call for Country callers from a landline: 1800 198 149
TTY No: 9216 3936
 

    Cancellations

    • Cancellations received more than 7 working days prior to commencement of the course will be free of charge.
    • Cancellations received less than 7 working days prior to commencement of the course will be charged the full fee.
    • Cancellations should be provided in writing or by email to training@eoc.wa.gov.au

     

    Substitution of another Participant

    Substitutions may be made at any time up to the commencement of the course by calling the Administration Officer, Community Education on 9216 3927 or email training@eoc.wa.gov.au

     

    No Shows

    Enrollees who do not attend the class will be charged the full fee.  Enrollees who do not attend due to sickness may be transferred to another course upon receipt of a doctor's certificate.

     

    Courses cancelled by the Equal Opportunity Commission

    In the event a course is cancelled by the Equal Opportunity Commission all enrollees will be notified and be offered a place on the next available program.

    To find out more information about any of the courses listed in this document, or to discuss your training options please contact the Commission on (08) 9216 3900 or email training@eoc.wa.gov.au.

    Introduction to Equal Opportunity Law - 17 November 2020

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    November 17, 2020 9.15am - 1.15pm
    Location: Perth, Western Australia, Australia
    Address: 469 Wellington Street, Albert Facey House
    Email: training@eoc.wa.gov.au
    Phone: (08) 9216 3900

    Duration: 4 hours - 9:15 am to 1:15 pm

    Find out what equal opportunity means to you at work and outside of work.

    The Introduction to Equal Opportunity Law workshop provides participants with an introduction to equal opportunity and anti-discrimination laws and how to apply it to everyday life, whether it is at work or outside of work. It aims to also help people avoid the costly risks associated with inadvertently breaching the law.

    This course is also a prerequisite course for any staff intending to undertake further training as Equity Grievance Officers.

    Participants will develop:

    • An understanding of equal opportunity law and its application;
    • Measures required to prevent unlawful discrimination;
    • How to identify personal and organisational culture that supports equality and diversity.

    Cost: $267 (GST incl)

    Registration is required. A confirmation email will be sent to registered participants.

    Please bring along notepaper and a pen.

    Other: Morning tea provided

    Other available dates for this course:

    • TBA

    Disclaimer: Minimum numbers are required for courses to be viable. If not, there could be a possibility of the course being cancelled.

    Additional Information
    The Commission can provide customised training at your organisation, or nominated venue, as required to suit your particular needs.

    Facsimile: (08) 9216 3960

    Mail:
    Equal Opportunity Commission
    PO Box 7370
    Cloisters Square
    PERTH WA 6850

    Venue for metropolitan calendar courses
    Equal Opportunity Commission
    Albert Facey House
    469 Wellington Street
    PERTH WA 6000

    Free Call for Country callers from a landline: 1800 198 149
    TTY No: 9216 3936

    Cancellations

    • Cancellations received more than 7 working days prior to commencement of the course will be free of charge.
    • Cancellations received less than 7 working days prior to commencement of the course will be charged the full fee.
    • Cancellations should be provided in writing or by email to training@eoc.wa.gov.au

    Substitution of another Participant

    Substitutions may be made at any time up to the commencement of the course by calling the Administration Officer, Community Education on 9216 3927 or email training@eoc.wa.gov.au

    No Shows

    Enrollees who do not attend the class will be charged the full fee. Enrollees who do not attend due to sickness may be transferred to another course upon receipt of a doctor's certificate.

    Courses cancelled by the Equal Opportunity Commission

    In the event a course is cancelled by the Equal Opportunity Commission all enrollees will be notified and be offered a place on the next available program.

    To find out more information about any of the courses listed in this document, or to discuss your training options please contact the Commission on (08) 9216 3900 or email training@eoc.wa.gov.au.

    Page reviewed 9 October 2020