Submit an invoice for payment
You can submit an invoice to WA Police in one of two ways:
- Method 1: Via email to accountspayable@police.wa.gov.au, OR
Method 2: Via the Peppol network (Preferred Method)
Both Methods require Invoices to include at least one item of information from the Mandatory Information section below
Method 1: Submit Invoice via email
If submitting by email, invoices must be sent as one PDF per email and include at least one item of information from the Mandatory Information section below. Including your business name and invoice number in the email subject line is recommended.
Additional documents (such as reports or spreadsheets) may be included; however, sensitive or confidential documents should be sent directly to the relevant business area.
Please do not send document links or password-protected files. All emailed invoices must be attached as PDF documents.
Method 2: Submit Invoice via PEPPOL - eInvoicing
eInvoicing is the secure digital exchange of standardised invoice data between suppliers’ and buyers’ accounting systems via the Peppol network. It improves efficiency, accuracy, and security by removing the need to print, post, email, manually enter, or scan invoices and is the "preferred" method for processing.
The Australian Taxation Office (ATO) is Australia’s Peppol Authority, responsible for ensuring consistent implementation of eInvoicing standards by all software providers.
Further information is available on the ATO eInvoicing page and Peppol | Australian Taxation Office
How eInvoicing works
Australia uses the Peppol framework as the national standard for eInvoicing. Invoices are exchanged using ABNs and a secure connection to the Peppol network.
Peppol operates on a four-corner model, where invoice data is transferred through approved service providers known as Access Points. These Access Points connect businesses to the Peppol network, allowing suppliers to send and receive eInvoices with their registered trading partners.
If submitting an invoice via Peppol, invoices must include at least one item of information from the Mandatory Information section below
Start eInvoicing
There are several ways to register on the Peppol network:
- Use existing accounting software if it is eInvoice ready. Suppliers can check this in the eInvoicing Ready Product Register.
- Xero, MYOB, and Reckon already support eInvoicing and allow suppliers to activate it directly within the software.
- Suppliers can speak with an accredited eInvoicing service provider to understand how to get their systems connected.
- Explore free or low-cost online solutions listed in the eInvoicing Ready Product Register to get connected quickly and easily.
eInvoice details
- Entity Name: Western Australia Police
- Australian Business Number (ABN): 91 724 684 688
- Peppol Participant ID: 0151:91724684688
Mandatory Information required on the Invoice (Method 1 & 2)
Check that the invoice contains all of the necessary invoice information for it to be processed.
Your invoice must contain the Australian Taxation Office (ATO) minimum standards of information. If you are unsure of the minimum requirements please follow the link to the ATO Website
Once you have confirmed ATO requirements, you must also include one of the following pieces of information:
- Purchase order number 4501XXXXXX, OR
- Cost Centre number displayed as CCTR:XXXXXX. Cost centre numbers should be supplied to you by the WA Police business area engaging your services, OR
- Work Breakdown Structure number (WBS number) documented on your invoice as WBS:SE.000000.001M.01.01 (or similar). WBS numbers should be supplied to you by the WA Police business unit engaging your services.
For your invoice to be processed in a timely manner and, to avoid any unnecessary delays in payment please ensure one of the above pieces of information is clearly displayed and legible on your invoice. If you have not been provided with this information please contact the WA Police business area engaging your services and request this key piece of information.
Why would my payment be delayed?
Show moreThere are number of reasons that can cause delays to payments. Some of those reasons are:
- The invoice does not contain a purchase order, cost centre or WBS number
- The invoice information is inconsistent with the original purchase order, i.e. quantities or prices vary
- Goods have not been received by WA Police
- The invoice has not been approved by the relevant business area
- Invoices have not been received in PDF or eInvoice format
- Supplier data is inconsistent with WA Police supplier master data (e.g. banking details are different or there is a change of ABN)
How will I know if there is a problem with my invoice?
Show moreIf your invoice cannot be processed you will receive an email notification advising you of the steps required to re-submit the invoice. Often, all that is required is for you to make slight amendments to the invoice before re-submitting the invoice for processing.
How can I find out the status of an invoice?
Show moreYou can contact the business area who has engaged your service or you can contact the Accounts Payable team at WA Police via email at APenquiries@police.wa.gov.au or by phone on 08 9222 1357.
Business hours are Monday to Friday (excluding public holidays) from 8am to 4pm.
When will my invoice be paid?
Show moreThe Western Australia Police Force processes invoices according to WA State Government time frames and guidelines. Payments for goods or services under $1 million are made within 20 calendar days of receipt of a correctly rendered invoice, or within 20 calendar days of the provision of goods or services (whichever is the later).
Payments over $1 million will be made within 30 calendar days of receipt of a correctly rendered invoice, or within 30 calendar days of the provision of goods or services (whichever is the later).
It should be noted that the following payments are excluded from these time lines:
- International purchases
- Purchases of real properties
- Purchases where payment in advance is required
- Transactions where the funding source is an administered appropriation
- Non-procurement arrangements, such as grants
- Negotiated payment terms between WA Police and individual suppliers
How can I contact WA Police Accounts Payable Team?
Show moreYou can contact the Accounts Payable team at WA Police via email at APenquiries@police.wa.gov.au or by phoning 08 9222 1357.
Business hours are Monday to Friday (excluding public holidays) from 8am to 4pm.
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