Energy Ahead (formerly the Household Energy Efficiency Scheme)

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Energy Ahead presents a solution towards preventing and reducing energy-related financial hardship.
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Energy Ahead logo on white

Energy bills are just one of the many stressors households struggle with when they find themselves experiencing financial hardship. Recognising this through a commitment in the Western Australian Climate Policy, the State Government is working to support households experiencing financial hardship to reduce their electricity bills through the Energy Ahead program.

Energy Ahead, previously known as the Household Energy Efficiency Scheme, is a $13 million program, being delivered in partnership by Energy Policy WA, the State-owned electricity retailers Synergy and Horizon Power, and non-government organisations.

The program presents a real, hands-on solution towards preventing and reducing energy-related financial hardship, by supporting households to improve the energy efficiency of their homes, a key factor that contributes to high energy bills.

The program also replaces low-efficiency appliances, such as refrigerators, for households in relevant circumstances.

Following a successful pilot program in 2022, Anglicare WA, on behalf of the Financial Wellbeing Collective, has been awarded grant funding to deliver Energy Ahead to 9,000 eligible Synergy customers to June 2025.

If you are a Synergy customer and would like to check your eligibility or learn more about the program, contact the Financial Wellbeing Collective’s Energy Ahead team via the below link:

Energy Ahead - Financial Wellbeing Collective (

Horizon Power is committed to delivering the Energy Ahead program to its regional customers, with the first service due to start in the West Kimberley in early 2024.   

Should you have any questions about or feedback about Energy Ahead, please contact the Energy Policy WA team.

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